Our vehicles are on the road in California, Arizona, and Michigan navigating some of the most challenging and unpredictable driving environments. We’re hiring people who want to solve some of today’s most complex and unusual engineering challenges, while making an immensely positive impact.
Provide front line support for technical issues across our environment
Effectively manage inbound support requests via walkup, Slack, and email channels
Become deeply familiar with all aspects of our IT environment, including Mac/Linux/Windows desktops, Audio/Visual equipment, printers
Assist with setup and sound check for companywide meetings across multiple offices
Learn how to administer Okta, Google G Suite, and other tools
Support our employee onboarding processes and day 1 training
Deep familiarity with Mac and Windows operating systems
Understanding of basic networking concepts
Proven ability to provide hands on support and diagnose technical issues across a variety of different platforms Ability to work well under pressure, and self manage competing priorities
Demonstrated experience understanding complex issues, and explaining them in terms appropriate for the customer (whether technical or nontechnical)
Desire to provide a fantastic level of customer service and satisfaction
Familiarity with Ubuntu Linux operating system
Knowledge of scripting in Python or Bash
Solve difficult problems that have immediate and valuable real-world applications
Competitive salary and benefits including matched 401k, medical / dental / vision, AD+D and Life
Flexible vacation and 10 paid company holidays
State of the art equipment for your work station
Lunch, snacks, and dinner
Free rides in self-driving cars!
GM Cruise LLC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity or expression, veteran status, or genetics. In addition to federal law requirements, GM Cruise LLC complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.