Crocs is looking for a Digital Technical Producer to lead technical execution of collaboration projects on all Crocs-operated ecommerce sites.  This person brings a wealth of experience, information, and excitement around ecommerce and digital delivery. This person must be highly organized, self-motivated, solutions-oriented and able to think creatively and quickly. Excellent project management, communication skills and attention to detail are essential for the position.  This is a fast paced role that requires someone with a high degree of understanding, attention to detail, and experience in the interactive/digital space.

Primary Job Duties:

Leadership

  • Directly responsible for overall coordination and successful execution of all Crocs collabs
  • Demonstrated talent for crafting a positive and motivating environment for teams and for building positive relationships
  • Drive and facilitate decision-making across different levels of the organization
  • Schedule required time and space, and serve as team lead during event in war room atmosphere
  • This role knows what to expect, what to do next, and how to keep teammates focused and productive

Coordination

  • Schedule and lead all meetings, create and run the agendas, capture and distribute all notes; ensure meetings are maximally productive in minimal time
  • Keep work on track through clear task lists, issue tracking, status reports, and meeting notes
  • Serve as liaison between ecommerce delivery, ecommerce merchandising, global marketing, IT, legal and other cross functional teams within the Crocs org
  • Build and manage detailed (and often compressed) work back plans and production schedules
  • Help prioritize and execute event enhancements, issue fixes and functionality requests
  • Drive and manage content development – collect and communicate feedback and changes, organize and deliver assets (copy, translations, imagery), review and ensure all feedback is incorporated and delivered
  • Facilitate and oversee testing of all deliverables
  • Ensure that all events are adequately staffed and manage the execution roster

Expertise

  • Mastery and ownership of all executional tasks required to carry out the collaboration
  • Help troubleshoot production issues with the ability to dig deep into a problem across multiple systems at various levels
  • Know every detail of the given collab at any given moment, and serve as the “go-to” for members of ecomm delivery team
  • Strong understanding of the SFCC platform and familiarity with ecommerce architectures
  • Ability to understand and communicate highly technical concepts to a variety of audiences (developers, architects, business owners, Crocs leadership)

 

Job Requirements:

  • Bachelor’s Degree
  • 5 years of technical project management experience
  • Demonstrated confidence and leadership skills, comfortable directing teammates and holding teammates accountable 
  • Ability to help define, document, and protect project scope
  • Ability to multi-task across simultaneous projects and deadlines, processing and presenting information quickly to appropriate parties
  • Loves solving problems
  • Growth mindset with passion for continual learning
  • Comfortable with high pressure, high profile and fast-paced projects
  • Excellent communication
  • Highly organized and detail oriented
  • Project management skills (create and publish timelines, capture notes, manage accountability)
  • Ability to think quickly and drive decision-making
  • Ability to discuss and understand technical concepts at a high level of understanding
  • Can roll with the punches and has a flexible attitude toward evolving responsibilities and environments
  • Past development or technical experience a plus.

Travel Requirements:

  • Little to no travel
  • Due to the global nature of these projects, this role frequently requires resources to be available and work to be completed outside of common business hours (8am to 5pm)

Crocs is an Equal Opportunity Employer committed to a diverse and inclusive work environment. 

Title: Sr. eCommerce Project Manager

Job Level: Professional Individual Contributor 

Career Level: CL5

Salary Range: $92,200-$138,200

This position is eligible to participate in a company incentive program.

This position is eligible for company benefits including but not limited to medical, dental, and vision coverage, life and AD&D, short and long term disability coverage, paid time off, employee assistance, participation in a 401k program that includes company match, and many other additional voluntary benefits.

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