Everyone Comfortable in Their Own Shoes
Crocs, Inc. (NASDAQ: CROX) is a world leader in innovative casual footwear for men, women and children with more than $1 billion in annual revenue. The company offers several distinct shoe collections with more than 300 four-season footwear styles. All Crocs™ shoes feature Croslite™ material, a proprietary, revolutionary technology that gives each pair of shoes the soft, comfortable, lightweight, non-marking and odor-resistant qualities that Crocs wearers know and love. Crocs fans “Get Crocs Inside” every pair of shoes, from the iconic clog to new sneakers, sandals, boots and heels. Since its inception in 2002, Crocs has sold more than 200 million pairs of shoes in more than 90 countries around the world.
Crocs Germany GmbH is looking for a Store Manager in Neumuenster. The Store Manager is responsible for the overall organization and management Crocs Store. The main focus is to ensure that customers stay loyal to Crocs and achieve the revenue goals by motivating and inspire your employees on how to achieve this.
What will you do?
Key Accountability 1: Exceptional Customer Experience
- Train and coach employees on the sales and service to customers
- Be a role model and motivate employees to attain individual and team sales goals daily
Key Accountability 2: Leadership & Management
- Ownership and accountability for the overall management of the Crocs Stores
- Create a performance culture to deliver KPI’s, met or exceed store financial projections and maximize revenue opportunities
- Deliver operational excellence in the store by following the policies and practices, including human resources, visual merchandising, marketing, loss prevention, operations and safety and security of employees and customers
- Delegate tasks/responsibilities and provide clear directions to others.
- Establish high standards for employee performance and set clear expectations of team members.
- Generates positive results in a manner that is consistent with Crocs’ values
- Drive a safe and secure environment focused on incident prevention
Key Accountability 3: Sales
- Exceed financial targets and maximize revenue opportunities.
- Make sure that the visual merchandising and display maintenance is organized which is in line with the standards of the EMEA Brand Support Center.
- Monitoring the products in the stockroom
- Ensure that there is a high level of delivering of operational excellence including store appearance, loss prevention, cash handling, inventory control, visual merchandising, and safety and security of people and assets.
- Use labor management tools to schedule effectively and to maximize productivity, profitability and margins while adhering to all applicable local laws governing store operations
Key Accountability 4: Team
- Recruit, select, hire and onboard new team members
- Train new team members. Track the progress of the new team member
- Asses and develop talent within the team for future growth
- Actively participate in the performance management process, which includes recognizing, coaching and providing meaningful feedback to improve personal and store performances
- Empower co-workers to create an exceptional customer experience to increase service and sales results.
Who are you?
- At least two years’ experience in a similar position and Retail organization.
- Training and coaching of employees experience
Knowledge, Skills & Abilities:
- English speaker and writer
- Fluent in German/French/Dutch (verbally and written)
- Must be proficient in Microsoft Excel, Word and Outlook
- Flexible in working hours
- Customer Focused
- Ability to train and coach employees
- Knows how to track record in delivering KPI’s and conversion
- Desire to succeed in a high growth, fast-paced retail environment
What do we offer?
- A job within an unique and fast growing global brand;
- 40 hours per week in our store, a fair salary and a bonus opportunity;
- Fun work place, innovating working environment;
- 25 paid holidays on a fulltime basis;
- 50% discount on the most comfortable shoes in the world;
- And so much more!
Sounds pretty amazing right? Well, what are you waiting for?!