The Designer is responsible for the execution of visual design deliverables while actively contributing to the successful implementation of design solutions for marketing/communication campaigns and digital experiences that benefit people and clients. By creating design deliverables and solutions that align strategic direction and user needs, providing support to other team members, having passion for design and keeping high standards, the Visual Designer contributes to project success, client satisfaction and to strengthen our creative culture.


You will:

  • Design solutions that meet or exceed strategic objectives
  • Create innovative, well-planned solutions using key art as a basis
  • Collaborate with the team to strategize and create design templates for both animated and static assets
  • Ensure consistency in photo retouching, layout, and grid alignment across all assets
  • Provide quality assurance on creative deliverables
  • Build and maintain a rapport with key contacts across other disciplines as needed
  • Work closely with the director, costume designer, visual effects team, and other key stakeholders to ensure a cohesive visual presentation
  • Help create a detailed style guide to clearly communicate the workings of the system.

You have: 

  • 2+ yrs. experience in advertising agencies, digital agencies, design agencies, and/or startups.
  • English proficiency (B2+/C1). 
  • Strong design portfolio including pieces for international clients.
  • Proficiency with Figma, Adobe Suite (Photoshop, Illustrator, After Effects, Premier), QuickTime, Director, and ImageReady, and the latest versions of Mac OS
  • Experience in illustration in both electronic and traditional media
  • Solid working knowledge of the latest design toolsets. 

What We Offer:

  • Competitive benefits packages
  • Vacation, compassionate leave, sick days, and flex days
  • Access to online services for families and new parents
  • End of year closure days (not deducted form vacation balance)
  • Diversity and Inclusion Board with 12 affinity groups
  • Internal learning and development programs
  • And more…

At Critical Mass, we value our employees and offer competitive compensation and benefits packages. If you’re looking for a challenging and rewarding opportunity to make a significant impact on the lives of our employees, we encourage you to apply for this exciting position today!

The Talent Team at Critical Mass is focused on ensuring we provide the best training, onboarding, and employee experience possible! Our new hires & employees are the future of our organization, and we want to set you up for long-term success. In an effort to do so, we expect our team to work from an office a minimum of 3 days a week.

About Us: 

Critical Mass is a team of 1,500 inspired folks based in 12 offices around the world, providing full-service digital capabilities for the greatest brands on Earth. Our secret sauce is our uncompromising design standards, our relentless focus on customers, and an ability to put powerful new technologies to work for our clients.

We work with the best—Apple, Nike, Diageo, Airbnb, BMW, BNY Mellon, Johnson & Johnson, and many more—brands who strive for connected digital ecosystems and unparalleled experiences. We help them get there by gaining deep insight into their consumers and orchestrating data, AI, design, media, and tech stacks around human stories.

We’re a global agency founded in Canada, but digital is our home. If you know us, then you know we’re a special, quirky place that attracts big talent and tiny egos. (We actually give out a “so f-n nice” award—lots of them). But just because we’re friendly doesn’t mean we’re not a force to be reckoned with. We’re driven. Relentless. And we live our values. We’re Critical Mass, but our friends call us CM. Please call us CM!

Our Values: 

  • Honest - Tell the trust and make courageous choices
  • Driven - Never stop trying
  • Real - Never be fake
  • Equal - Treat each other as equals – always
  • Purposeful - Make the world a better place
  • Inspired - Listen and engage 

Critical Mass is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We do not tolerate discrimination on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. If you are an individual with disabilities who would like to request an accommodation, please reach out to accommodations@criticalmass.com.

We are committed to fostering diversity, equity, and inclusion within our pool of candidates, with a target of achieving at least 50% representation from underrepresented communities.

The Critical Mass Talent Acquisition team will only communicate from email addresses that use the URLs criticalmass.com and us.greenhouse-mail.io. We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you. We will never ask you to send us money, technology, or anything else to work for our company. If you believe you are the victim of a scam, please review your local government consumer protections guidance and reach out to them directly.

If U.S. based: https://www.consumer.ftc.gov/articles/job-scams#avoid
If Canada based: https://www.canada.ca/en/services/finance/consumer-affairs.html
If U.K. based: https://www.gov.uk/consumer-protection-rights
If Costa Rica based: https://www.consumo.go.cr/educacion_consumidor/consejos_practicos.aspx 

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