The Critical Mass team is creating applications which drive one of the world’s most trafficked websites. We play an active role helping our client connect their consumers globally through mobile, digital, and in-store experiences.

This team is focused on bringing new product pages to life. You’ll work collaboratively with cross-functional teams to launch new product landing pages for our client’s site. These pages will showcase new product versions and/or updates. There is typically a major release every fall and some smaller updates through the year. If you are a pixel perfect visual designer with flawless execution, who loves the latest and greatest new ‘it product’, this is the role and team for you.

As a Senior Designer on this team you’ll be comfortable being responsible for developing break-through marketing campaigns that incorporate all communications disciplines for new Product Launches. You’ll working closely and collaboratively with both the creative and tech disciplines to create considered and elegant design solution for our client’s homepage and other, additional platforms. You’re also experienced leading a small team of designers and inspiring positive collaboration with stakeholders. You understand brand principles and style guideline and you appreciate an exceptional systematic design rational.

You will:

  • Create original designs that align to project goals and overall creative direction, fluid templates and our client high standards.
  • Collaborate with Art Directors, ACDs, and the larger project team to explore concepts and iterate on design layouts.
  • Anticipate and solve for potential design challenges, as well as existing conditions.
  • Prepare for creative reviews by outputting optimized files and presentation materials.
  • Guide ideas to meet both creative and business goals within the project scope.
  • Present persuasively and clearly articulate design rationale for project creative solutions.
  • Consult with technical disciplines to ensure designs work within given limitations, and files are prepared with all necessary information to support the design intent.
  • Review final deliverables with an exacting eye, ensuring that layout, images, and typography are flawless.
  • Continually seek opportunities to refine design thinking and improve workflows.

You have:

  • A minimum of 4-10 year’s experience specializing in visual design for the web, mobile and/or app design.
  • High proficiency in the formal elements of design, including typography, layout, balance, proportion, rhythm, emphasis, and unity.
  • Ability to thrive in a challenging, fast-paced, creative workplace and to deliver quality design at a high volume in a tight timeframe.
  • Photoshop expertise, including intelligently organizing files for design iteration, setting up files for web production, and adhering to graphic design standards.
  • Reliable judgment to see when work may be “off track” and initiative to collaborate with others to find solutions.
  • Passion for nurturing relationships, mentoring, and rallying teams to align around a vision.
  • Ability to articulate ideas and be clearly understood by creative, project management and development staff, both in verbal and in written format.
  • Clear communication and presentation skills that speak to both creative and technical audiences.
  • Prototyping ability to convey preferred states, motion, and/or behaviors for interactive concepts.
  • Strong understanding of web development, including HTML, CSS, iOS, and other technologies.
  • Experience with digital creative tools including Sketch, Figma, Principle, Adobe Creative Suite, Powerpoint, and Keynote.

What We Offer:

  • Global maternity and parental leave
  • Competitive benefits packages
  • Vacation, compassionate leave, sick days, and flex days
  • Six free therapy sessions
  • Access to online services for families and new parents
  • Remote work options
  • Extensive winter holiday office closures
  • Diversity and Inclusion Board with 12 affinity groups
  • Funding towards internal learning and development
  • Enterprise-wide employee discounts

The Talent Team at Critical Mass is focused on ensuring we provide the best training, mentorship, and employee experience possible! CM new hires & employees are the future of our organization, and we want to set you up for long-term success. In an effort to do so, we expect our team to work from an office a minimum of 4 days a week. The ask stems from our want to:

  • Strengthen opportunity for continuous learning
  • Improve collaboration and team relationships.
  • Increase employee engagement

We understand that not everyone may feel comfortable with this expectation, so we ask that you please let us know immediately if there are any concerns so we can help navigate accordingly.

Critical Mass is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We do not tolerate discrimination on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. If you are an individual with disabilities who would like to request an accommodation, please reach out to accommodations@criticalmass.com.

We are committed to fostering diversity, equity, and inclusion within our pool of candidates, with a target of achieving at least 50% representation from underrepresented communities.

The Critical Mass Talent Acquisition team will only communicate from email addresses that use the URLs criticalmass.com and us.greenhouse-mail.io. We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you. We will never ask you to send us money, technology, or anything else to work for our company. If you believe you are the victim of a scam, please review your local government consumer protections guidance and reach out to them directly.

If U.S. based: https://www.consumer.ftc.gov/articles/job-scams#avoid
If Canada based: https://www.canada.ca/en/services/finance/consumer-affairs.html
If U.K. based: https://www.gov.uk/consumer-protection-rights
If Costa Rica based: https://www.consumo.go.cr/educacion_consumidor/consejos_practicos.aspx 

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DE&I Questionnaire

Voluntary Self-Identification

At Critical Mass, we are dedicated and determined to build a workforce that reflects the diversity of the communities in which we live and work. It is crucial that every team member can thrive and reach their full potential.

With that said, we’d like to know a little more about you. We ask all applicants to fill out the below voluntary self-identification questions in order to evaluate and improve our recruitment and diversity efforts. Answering is completely voluntary and will not affect the outcome of your application.

The data collected may be reviewed by the Critical Mass Talent Acquisition Team, Human Resources, our Diversity, Equality and Inclusion team, and our executives, but they will neither be reviewed by nor disclosed to anyone else. All the information that you share with us pursuant to this survey will be stored on our secure network servers located within Canada and the United States.  We will only retain this information so long as it is necessary for the purpose that we have described here or as may be required by applicable laws. Thereafter, we will either anonymize the information or delete it entirely.  If you elect to complete this survey, and at any point in the future you wish to retract or amend your responses, or otherwise have any questions about your data, you may contact our Talent Acquisition team at accommodations@criticalmass.com.

As set forth in Critical Mass’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Aboriginal Peoples Definition:

Aboriginal Peoples means persons who are defined as: Indians (more commonly referred to as First Nations), Inuit, or Métis.

Members of Visible Minorities Definition:

Members of Visible Minorities means persons, other than Aboriginal people, who are non-Caucasian in race or non-white in color.
Examples:
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Arab (e.g. Middle Eastern, North African, etc.) 
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West Asian (e.g. Armenian, Iranian, Persian, Egyptian, Turkish, etc.)
Other (e.g. Latin American, Pacific Islander, etc.) 

Persons with Disabilities Definition:

Persons with Disabilities means persons who have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition.

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