The Trailhead program is the start of your epic journey at Critical Mass. During your initial 12-weeks, you will embark on a custom-built learning journey to understand what we do, who we are, and how we make award-winning work with our clients. Our goal is to integrate you into the amazing work we do here at Critical Mass, and support you as part of the team to grow your career with us! 

Our Summer 2024 Trailhead Cohort will likely commence on June 17, 2024. 

All applications are reviewed and interviewed on a rolling basis. 

As an Associate Designer, you are excited to contribute to the development of creative concepts that translate visually. You are an original thinker and a team player matching strategic direction with appropriate design results across digital experiences. Most importantly, you are driven by a passion for design. You will have the opportunity to try the digital agency world to see if it's for you! Developing talent is part of our DNA. This junior talent program is a fast-track to launch your career with regular learning opportunities, mentorship and real client work. 

You Will:

  • Work with a mentor to design solutions that meet or exceed strategic objectives 
  • Collaborate with a team to create interactive design concepts 
  • Have the opportunity to create mood boards; storyboards; interactive page layouts; site grids and interface demos; photo retouching and enhancements; animated GIFs 
  • Provide quality assurance on creative deliverables 
  • Build and maintain a team rapport with entire multidisciplinary project team 

You Have:

  • Strong design portfolio (you must include a portfolio URL or digital samples with your application) 
  • Preference may be given to students who are enrolled in programs related to design, visual communications or advertising 
  • Strong visual, interactive and graphic design skills. 
  • Solid working knowledge of the latest design toolsets -Mac OS, Photoshop and Illustrator 
  • Comfortability brainstorming and contributing to bigger ideas 
  • Ability to articulate creative ideas 
  • Proven aptitude for quick creative thinking with acute attention to detail 
  • Understanding of information architecture and hierarchy 
  • Comprehensive understanding of interactivity and the web 
  • Passion for design and eagerness to collaborate with other creative people 
  • Ability to illustrate in both electronic and traditional media 
  • Post-secondary education, certification, or experience in a related field preferred 

What We Offer 

  • Global maternity and parental leave 
  • Competitive benefits packages
  • Vacation, compassionate leave, wellness days, and flex days
  • Access to online services for families and new parents
  • Extensive winter holiday office closures
  • Early Dismissal Friday’s (off at 3:00 PM local time every Friday)
  • Diversity and Inclusion Board with 12 affinity groups
  • Internal learning and development programs
  • Enterprise-wide employee discounts 

  

The Talent Team at Critical Mass is focused on ensuring we provide the best training, onboarding, and employee experience possible!  Our new hires & employees are the future of our organization, and we want to set you up for long-term success.  In an effort to do so, we expect our team to work from an office a minimum of 4 days a week.  The ask stems from our want to:  

  • Strengthen opportunity for continuous learning  
  • Improve collaboration and team relationships.  
  • Increase employee engagement  

 

This hybrid model balances the need for individual flexibility while maintaining the relentless customer focus we provide at CM. We understand that not everyone may feel comfortable with this expectation, so we ask that you please let us know immediately if there are any concerns so we can help navigate accordingly. 

 

Critical Mass is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We do not tolerate discrimination on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. If you are an individual with disabilities who would like to request an accommodation, please reach out to accommodations@criticalmass.com.

We are committed to fostering diversity, equity, and inclusion within our pool of candidates, with a target of achieving at least 50% representation from underrepresented communities.

The Critical Mass Talent Acquisition team will only communicate from email addresses that use the URLs criticalmass.com and us.greenhouse-mail.io. We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you. We will never ask you to send us money, technology, or anything else to work for our company. If you believe you are the victim of a scam, please review your local government consumer protections guidance and reach out to them directly.

If U.S. based: https://www.consumer.ftc.gov/articles/job-scams#avoid
If Canada based: https://www.canada.ca/en/services/finance/consumer-affairs.html
If U.K. based: https://www.gov.uk/consumer-protection-rights
If Costa Rica based: https://www.consumo.go.cr/educacion_consumidor/consejos_practicos.aspx 

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DE&I Questionnaire

Voluntary Self-Identification

At Critical Mass, we are dedicated and determined to build a workforce that reflects the diversity of the communities in which we live and work. It is crucial that every team member can thrive and reach their full potential.

With that said, we’d like to know a little more about you. We ask all applicants to fill out the below voluntary self-identification questions in order to evaluate and improve our recruitment and diversity efforts. Answering is completely voluntary and will not affect the outcome of your application.

The data collected may be reviewed by the Critical Mass Talent Acquisition Team, Human Resources, our Diversity, Equality and Inclusion team, and our executives, but they will neither be reviewed by nor disclosed to anyone else. All the information that you share with us pursuant to this survey will be stored on our secure network servers located within Canada and the United States.  We will only retain this information so long as it is necessary for the purpose that we have described here or as may be required by applicable laws. Thereafter, we will either anonymize the information or delete it entirely.  If you elect to complete this survey, and at any point in the future you wish to retract or amend your responses, or otherwise have any questions about your data, you may contact our Talent Acquisition team at accommodations@criticalmass.com.

As set forth in Critical Mass’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

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West Asian (e.g. Armenian, Iranian, Persian, Egyptian, Turkish, etc.)
Other (e.g. Latin American, Pacific Islander, etc.) 

Persons with Disabilities Definition:

Persons with Disabilities means persons who have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition.

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