Critical Mass is seeking a Technology Lead with strong full-stack experience and some AI/ML experience. As a pivotal member of a growing team, the Technology Lead will collaborate with Creative, Strategy, Marketing Science, Project Management, and Client Services to deliver best-in-class integrated experiences. The Technology Lead guides all technical aspects of client work - delivering what's known - while pushing the limits of what's possible in the rapidly evolving space of machine learning and AI. The Technology Lead will lead the day-to-day technology team across ML engineering, MLOps, front-end development, and QA.

The Talent Team at Critical Mass is focused on ensuring we provide the best training, mentorship, and employee experience possible!  CM new hires & employees are the future of our organization, and we want to set you up for long-term success. In an effort to do so, we expect our team to work from an office a minimum of 4 days a week.  The ask stems from our want to:

  • Strengthen opportunity for continuous learning
  • Improve collaboration and team relationships.
  • Increase employee engagement

We understand that not everyone may feel comfortable with this expectation, so we ask that you please let us know immediately if there are any concerns so we can help navigate accordingly.


You will

  • Collaborate in a cross-functional team to design, develop, and deliver ground-breaking experiences
  • Work closely with project delivery to gather requirements, define technical scope, estimate the level of effort, and deliver
  • Work closely with ML Engineering & Ops to define solution architectures
  • Lead code reviews across the discipline enforcing best practices for a global brand
  • Provide hands-on support and mentorship for the team
  • Discuss and explain deeply technical concepts with audiences of varying technical experience
  • Deliver sustainable solutions using AI/ML using client-approved base models

You have

  • 5+ years previous experience working as a Senior Software Engineer
  • Flexibility and curiosity
  • Full-stack experience with an opinion, but willing to defer to the team while informing their decisions
    • Python experience
    • JavaScript experience
    • Database experience
    • Azure experience
  • Experience leading a full-stack development team including DevOps and QA
  • A strong understanding of the AI/ML space and the drive to deliver solutions in rapidly evolving technologies

Nice to have

  • Experience with a headless CMS and GraphQL
  • Experience working in an agency and/or creative and/or technical consultancy environment
  • Experience working within and debugging Jupyter Notebooks

Critical Mass is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We do not tolerate discrimination on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. If you are an individual with disabilities who would like to request an accommodation, please reach out to accommodations@criticalmass.com.

We are committed to fostering diversity, equity, and inclusion within our pool of candidates, with a target of achieving at least 50% representation from underrepresented communities.

The Critical Mass Talent Acquisition team will only communicate from email addresses that use the URLs criticalmass.com and us.greenhouse-mail.io. We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you. We will never ask you to send us money, technology, or anything else to work for our company. If you believe you are the victim of a scam, please review your local government consumer protections guidance and reach out to them directly.

If U.S. based: https://www.consumer.ftc.gov/articles/job-scams#avoid
If Canada based: https://www.canada.ca/en/services/finance/consumer-affairs.html
If U.K. based: https://www.gov.uk/consumer-protection-rights
If Costa Rica based: https://www.consumo.go.cr/educacion_consumidor/consejos_practicos.aspx 

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