Production Coordinator

This role is in the organization to support small-medium sized Artbot projects from ideation through to completion.

The core expectation of this role is to support content creation and digital production, to receive mentorship, to grow producer skills and knowledge of traditional production/production at scale/ creative automation/ project management, and to gain experience working in larger projects and teams. This role also supports administration tasks of art buying, live action, and post-production pipelines and maintains the overarching organization of production documentation and tasks.

Career Development is typically provided by a Senior Producer [or above] but can be modified to suit an account and/or office location.

The nature of this role of role is that of a ‘learner’ and ‘contributor’.

You will:

• Collaborate with leads to understand the breadth of Artbot’s service offerings
• Collaborate with peers and leads to support production administration and management duties of
  • Tracking raw media asset deliverables movement through to final delivery and archive
  • Supporting ArtBuyers, Producers and Creatives by fulfilling footage and stock/imagery requests
  • Updating project and cost trackers
  • Vendor management
  • Contract creation and payments and associated paperwork/documentation
  • Coordinating production E2E logistics alongside Production & Cross-Discipline teams
  • Developing and maintaining organized project documentation, schedules, supplies, and paperwork.
• Develop the ability to work with creative automation tools to aid in the delivery of creative assets
• Understand the workflow of projects from beginning to end, including all inputs and outputs
• Maintain high touch communication with both internal stakeholders, manage production schedules, milestones, and deliverables with support from leads
• Begin to develop an understanding of production documentation including master production agreements, NDAs, talent contracts, location contracts, etc.; focus on learning the process to engage with BA/Finance and the documentation needed
• Collaborate leads to oversee pre-production, on-set activities (if applicable), and post-production with a key focus on creative and craft, while ensuring creative is optimized for media and scale requirements, and efforts are prioritized
• As part of the role on the Artbot producer team:
  • Focus on learning; as a Production Coordinator, you have much to give to the agency team – and much to learn – keep an open mind and utilize every opportunity to develop a new skill, insight or relationship
  • See every directive to engage within Artbot, whether on production or supporting one of our internal groups (Business Affairs, Operations, Finance, etc.), as an opportunity to learn about the team and the process and develop a new skill at the same time.

You have:

• Advanced English Proficiency (B2+/C1 reading, writing, and conversation).
• Bachelor's degree in Design, related field or equivalent experience
• Working experience managing creative projects
• Experience with office productivity tools such as Excel, Word,, Smartsheet.
• Beginner experience in interactive and/or digital production and familiarity with the agency model are considered assets.
• Basic understanding of digital production, production at scale and creative automation
• Proficient knowledge of basic production or project management skills including the development of timelines, budget maintenance and clear communication

What We Offer:

• Maternity and parental leave extra days
• Competitive benefits packages
• Vacation, compassionate leave, sick days, and flex days
• Access to online services for families and new parents
• End of year closure days (not deducted form vacation balance)
• Diversity and Inclusion Board with 12 affinity groups
• Internal learning and development programs
• Enterprise-wide employee discounts
• And more…

At Critical Mass, we value our employees and offer competitive compensation and benefits packages.  If you’re looking for a challenging and rewarding opportunity to significantly impact our employees' lives, we encourage you to apply for this exciting position today!

The Talent Team at Critical Mass focuses on providing the best training, onboarding, and employee experience possible! Our new hires & employees are the future of our organization, and we want to set you up for long-term success. In an effort to do so, we expect our team to work from an office a minimum of 3 days a week.

The ask stems from our want to:

Strengthen opportunity for continuous learning
Improve collaboration and team relationships.
Increase employee engagement

This working model balances the need for individual flexibility while maintaining the relentless customer focus we provide at CM. We understand that not everyone may feel comfortable with this expectation, so please let us know immediately if there are any concerns so we can help navigate accordingly.