We have a specific need on our team for a Technical Project Manager and Business Analyst. You have experience working with multidisciplinary teams, and you know what it takes to deliver a digital experience that can improve the lives of customers and surpasses the goals of clients. You also have experience gathering and documenting product requirements. You have worked in a variety of systems environments and have at least a general understanding of the technology considerations. You are comfortable leading workshops, working meetings and presentations. You communicate in an empathetic, positive and friendly manner with a focus on clarifying business needs and customer service. You have a passion for digital project delivery and want to work with globally admired brands.


You will:

  • Ensure Project Excellence by...
    • Support developing solutions to drive client business.
    • Maintain a unique perspective of a common goal to increase knowledge, communication, and awareness between team members and the client.
    • Align the team to project goals by sharing client insights and objectives.
    • Create solid project plans with top-down and bottom-up budgets to support clients’ interests.
    • Execute project plans according to established procedures, channels, and expectations.
    • Participate in both client and internal meetings.
  • Requirements Documentation:
    • Demonstrates an ability to express complex ideas clearly
    • Facilitates analysis, classification and documentation of requirements
    • Proposes an appropriate document-set for a project
    • Publishes, distributes and facilitates sign-off of requirements documentation
    • Manages changes to the requirements baseline
    • Supports impact analysis on changes to requirement(s) through project lifecycle
  • Eliciting Requirements:
    • Gathers, clarifies and validates requirements
    • Acts as interpreter who facilitates communication between clients and internal teams
    • Anticipates, quantifies and resolves problems and issues with requirements
  • Testing:
    • Demonstrates knowledge of testing strategies, plans and execution
    • Participates actively in the development of testing strategies and plans
    • Designs user acceptance testing plans
    • Monitors user acceptance testing and responses to problems

You have:

  • 5 - 10 years experience as a Business Analyst in software or interactive web development initiatives
  • Experience as a Project Manager working on/managing a variety of digital projects; site builds, micro-sites, web maintenance.
  • Experience with office productivity tools such as Excel, Word, MS Project, Visio, and PowerPoint.
  • Experience with collaboration and issue tracking tools such as Box, Jira, and Confluence.
  • Basic knowledge of Project Management principles, methods, and techniques.
  • Experience managing teams and conversations with clients around scope, schedule, and budget as well as roadmaps, objectives, and strategies.
  • Strong analytical skills
  • Strong organizational skills
  • Applies creative thinking and problem solving to clarifying requirements related issues
  • Demonstrated experience producing technology project artifacts including:
    • Use Cases
    • Requirements Documents
    • Functional Specifications
    • Test Plans and Test Cases
    • Process Flows
  • Demonstrated experience in technology solution management, including:
    • Usability/GUI design
    • Web application development methodologies
    • Object-oriented development approaches
    • Working knowledge of third-party solution providers
    • Defining and documenting design to requirements trade-offs
  • Broad knowledge of programs, projects and knowledge management processes and toolsets
  • Knowledge of user-centered content development, interface design, information architecture, digital branding and marketing communications
  • Demonstrated experience in communications management, including:
    • Ability to communicate with a variety of audiences (client and internal team)
    • Consensus building, team building and problem solving
    • Written and oral communications, including presentations to senior level executives
    • Ability to work with cross-functional teams throughout implementation to ensure integrity to requirements
    • Organizing and facilitating meetings with business users for requirements gathering

 

Critical Mass is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We do not tolerate discrimination on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. If you are an individual with disabilities who would like to request an accommodation, please reach out to accommodations@criticalmass.com.

Apply for this Job

* Required

  
  


Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Critical Mass’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.


Form CC-305

OMB Control Number 1250-0005

Expires 05/31/2023

Voluntary Self-Identification of Disability

Why are you being asked to complete this form?

We are a federal contractor or subcontractor required by law to provide equal employment opportunity to qualified people with disabilities. We are also required to measure our progress toward having at least 7% of our workforce be individuals with disabilities. To do this, we must ask applicants and employees if they have a disability or have ever had a disability. Because a person may become disabled at any time, we ask all of our employees to update their information at least every five years.

Identifying yourself as an individual with a disability is voluntary, and we hope that you will choose to do so. Your answer will be maintained confidentially and not be seen by selecting officials or anyone else involved in making personnel decisions. Completing the form will not negatively impact you in any way, regardless of whether you have self-identified in the past. For more information about this form or the equal employment obligations of federal contractors under Section 503 of the Rehabilitation Act, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition.

Disabilities include, but are not limited to:

  • Autism
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, or HIV/AIDS
  • Blind or low vision
  • Cancer
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or hard of hearing
  • Depression or anxiety
  • Diabetes
  • Epilepsy
  • Gastrointestinal disorders, for example, Crohn's Disease, or irritable bowel syndrome
  • Intellectual disability
  • Missing limbs or partially missing limbs
  • Nervous system condition for example, migraine headaches, Parkinson’s disease, or Multiple sclerosis (MS)
  • Psychiatric condition, for example, bipolar disorder, schizophrenia, PTSD, or major depression

1Section 503 of the Rehabilitation Act of 1973, as amended. For more information about this form or the equal employment obligations of Federal contractors, visit the U.S. Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.