CLINICAL CASE MANAGER   
QUEENS SUPERVISED RELEASE PROGRAM 

Posted: 3/25/24

If you are a recent MSW recipient you are encouraged to apply!

 ABOUT CJA 

The New York City Criminal Justice Agency (CJA) is a not-for-profit service and research organization that operates in partnership with the New York City Mayor’s Office of Criminal Justice.  CJA is the City’s main pretrial services agency, combining operations, pilot projects, and research under one roof.  CJA utilizes procedural justice practices to provide pretrial services to over 100,000 persons arrested annually in New York City. Information collected about these arrestees and subsequent case processing is maintained in the agency’s internal and externally shared database systems, which are used to conduct descriptive and evaluation research on arrestee characteristics, case processing and court outcomes, and on issues and potential reforms to criminal justice policy in New York City. CJA’s programs operate in the criminal courts and detention facilities 24 hours a day seven days a week within the 5 boroughs of NYC, employing over 270 employees, citywide. 

PROGRAM SUMMARY 

CJA operates a Supervised Release Program in Queens Criminal Court. The program, which operates during the day and night court in Queens, screens targeted defendants for release at criminal court arraignment, subject to specific conditions including maintaining face-to-face and telephone contact with the program, participating in an assessment process to identify needs such as substance use and mental health, and agreeing to program monitoring of court appearances and re-arrests. 

This is a great opportunity for a dynamic, knowledgeable individual, experienced in dealing with high-needs populations such as those with mental health diagnoses, at-risk youth, and others with social, emotional, or developmental challenges, who have criminal court involvement. This position will work with participants aged 16 and older. 

POSITION SUMMARY  

Reporting to the Supervising Clinical Case Manager and under the direction of the Clinical Director, the Clinical Case Manager is a dynamic, knowledgeable, and experienced individual with a social service, psychology, or clinical background to help make an impact on the ever-changing role of the court system and alternative initiatives aimed at reducing detention and crime rates in the city. The Clinical Case Manager hired for this position will be working on a team that serves both youth and adult clients (ages 16 years and older). The Clinical Case Manager is responsible for working with our participants who have enhanced needs such as mental health, substance use, and developmental disabilities, and others who are less likely to make it to their court appearances. They will coach and connect people with resources to meet their unique needs 

PRIMARY RESPONSIBILITIES 

The Clinical Case Manager’s functions include: 

  • Reviewing with participants the conditions of release, program agreement, and consents for disclosure 
  • Conducting an intake/assessment interview to identify needs, including administering various evidence-based assessment tools to identify possible mental health and/or substance abuse concerns for individuals who are aged 16 and older.  
  • Responsible for monitoring a caseload of high risk and high needs youth and adult participants, providing supervision, and making referrals to voluntary social service interventions  
  • Verifying participant contact information, applicable activities, and responsibilities to assign participants to a designated level of supervision 
  • Maintaining face-to-face and telephone contact with participants, monitoring re-arrests, and preparing written progress reports for court 
  • Maintaining communication with defense attorneys, and referral agencies until transfer or completion of reporting responsibilities 
  • Updating computerized case management appointments accordingly to produce periodic reports on participant compliance 
  • Complete all necessary documentation and maintain all data set reporting requirements in the agency database 
  • Appearing and advocating in court regarding participants’ compliance as necessary 
  • Actively participate in staff meetings and ongoing trainings; identify new opportunities for staff development 

QUALIFICATIONS 

  • MSW or relevant master's degree required with 2 years of related experience 
  • Knowledge of NYC Court Operations, preferred 
  • LMSW, preferred 
  • Recent MSW recipients are encouraged to apply

The successful candidate will possess a combination of the following knowledge, skills, and experiences: 

  • Familiarity with the Alternative to Detention (ATD), Alternative to Incarceration (ATI) or other advocacy program models 
  • Working knowledge of treatment programs (substance abuse, mental health, etc.) and other support services (GED, job training, YIP, etc.) for referrals 
  • Ability to exercise sound and quick judgment 
  • Excellent communication and writing skills 
  • Excellent time management skills 
  • Computer literate with the ability to quickly adapt to changing technology 
  • Bilingual Spanish (preferred) 
  • Must be willing to work evening and weekend hours, if needed 
  • CASAC or CASCT encouraged to apply 

SALARY: Masters Level - $69,530.24  Licensed Level -$73.172.32

*Internal Applicants must be in their current role for at least 1 year and in good standing (no disciplinary action within last 90 days) to be eligible apply.

CJA VALUES  

Each employee at CJA is guided by these values in our work: 

  • Commitment: We are committed to being active partners in criminal justice reform through initiatives and creative problem-solving that evaluates different methods and strategies for alternatives to detention. 
  • Fairness: We are guided by fairness and the presumption of innocence for those who are detained and work with integrity and without bias to protect the privacy and interest of court-involved people and their families. 
  • Innovation: We value curiosity as a driving force to lead the way in pretrial services. We use innovative techniques in research, pilot programs, and engaging justice-involved communities to execute our mission of reducing unnecessary pretrial detention. 

BENEFITS: CJA offers a very generous benefit plan including health, dental and vision insurance, a comprehensive mental health, and wellness, Employee Assistance Program (EAP) plan, four weeks’ vacation, paid holidays, and a retirement plan with employer matching contributions.  CJA is also strongly committed to professional learning and development for its staff members and offers staff varied opportunities for learning and development through partnerships and vendor services for web based, in-person professional development training, as well as in-house job training and development. 

Note: This position operates on a hybrid schedule with in-person work 4 days per week and 1 remote day.  The successful hire must be able to assume responsibilities that are both remote and on-site, in accordance with CJA policy at the time of hire. 

Only those candidates being considered will be contacted. 

The New York City Criminal Justice Agency is an Equal Opportunity Employer 

CJA is committed to creating a diverse work environment and is proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, national origin, sex, gender identity, religion, sexual orientation, age, disability, parental status, veteran status, or any other protected status under applicable laws. We encourage individuals of all backgrounds to apply. 

Apply for this Job

* Required
resume chosen  
Dropbox Google Drive
(File types: pdf, doc, docx, txt, rtf)
Cancel
cover_letter chosen  
Dropbox Google Drive
(File types: pdf, doc, docx, txt, rtf)
Cancel
When autocomplete results are available use up and down arrows to review
+ Add another education
Diversity, Equity and Inclusion

At CJA, we are committed to intentional talent management  that  seeks to recruit, retain and develop employees whose racial, ethnic, cultural, gender, orientation, and identities  contribute to a rich workforce of varied experiences and abilities at all levels. We seek to build and sustain a workforce reflective of the communities we serve within the City of New York.

The information requested supports our pursuit of a diverse and talented workforce rooted in inclusion and belonging.  Your individual responses are not visible to hiring managers or any administrator of CJA.  Demographic and personal data is only provided as aggregate reports of the entire applicant pool to Human Resources for strategic planning.  No information is attributed to any individual person and will have no influence on your candidacy for positions for which you qualify. 

We hope that you will choose to participate in the Talent Diversity Survey and help us build dynamic teams of talented and experienced people. 

Ethnicity (Optional) : To the extent you feel comfortable, please indicate your ethnicity (Note: These options were adapted from the US Census.)



Race (Optional): To the extent you feel comfortable, please select all the options that best describe your race. (Check all that apply) (Note: These options were adapted from the US Census.)









Gender Identification (Optional): To the extent you feel comfortable, please indicate which of these gender identities best describes you.




Ability Optional): To the extent you feel comfortable, please indicate whether you identify as a person with a disability or exceptionality, or are differently-abled



Lived Experience (Optional): To the extent you feel comfortable please indicate whether you identify as a person with lived experience in the criminal justice system, substance use, mental or behavioral health


Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in NYC Criminal Justice Agency’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Voluntary Self-Identification of Disability

Form CC-305
Page 1 of 1
OMB Control Number 1250-0005
Expires 04/30/2026

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.

Our system has flagged this application as potentially being associated with bot traffic. Please turn off any VPNs, clear your browser cache and cookies, or try submitting your application in a different browser. If this issue persists, please reach out to our support team via our help center.
Please complete the reCAPTCHA above.