COURT BASED PROGRAM ANALYST
POSTED: 3/25/2024
QUEENS SUPERVISED RELEASED PROGRAM
ORGANIZATIONAL SUMMARY
The New York City Criminal Justice Agency (CJA) is a not-for-profit service and research organization that operates in partnership with the New York City Mayor’s Office of Criminal Justice. CJA is the City’s main pretrial services agency, combining operations, pilot projects, and research under one roof. CJA utilizes procedural justice practices to provide pretrial services to over 100,000 persons arrested annually in New York City. Information collected about these arrestees and subsequent case processing is maintained in the agency’s internal and externally shared database systems, which are used to conduct descriptive and evaluation research on arrestee characteristics, case processing and court outcomes, and on issues and potential reforms to criminal justice policy in New York City. CJA’s programs operate in the criminal courts and detention facilities 24 hours a day seven days a week within the 5 boroughs of NYC, employing over 250 employees, citywide.
PROGRAM SUMMARY
The Queens Supervised Release Program is the first program launched by the City of New York’s Supervised Release Initiative in 2009 and is the model for which Supervised Release Programs have evolved citywide. The program operates seven days a week, during both the day and night, in Queens Criminal Court and serves individuals of all ages who are charged with felonies and misdemeanors, and who present a substantial likelihood of detention but are at risk of failing to appear in court if released on recognizance. It provides pretrial supervision and voluntary social service referrals to a wide array of community-based organizations which offer services including job training, employment, drug treatment, and mental health counseling. Participants remain in the community and are monitored to ensure court appearance with the goal of successful reconnection to their community. Clients are required to maintain face-to-face and/or telephone contact with a case manager, attend all court appearances, and avoid re-arrest.
POSITION SUMMARY
Under the direction of the Manager of Court Operations, the Court-Based Program Analyst provides support for overall office management including ordering supplies, completion of staff timecards and additional timekeeping responsibilities, submission of court reports, and gathering of data for the generation of reports and lists related to the Supervised Release Program.
JOB RESPONSIBILITIES
Office Administration
- Prepares Personnel Action Forms and Holiday Pay Memos for the Human Resources and Payroll
- Reviews staff time sheets in preparation for approval by the Manager of Court Operations.
- Attends weekly team meetings to take minutes, and follows up with staff on agreed upon tasks, deliverables and deadlines.
- Performs general office management, including inventory and requisition of office equipment and supplies; retrieves deliveries from the courthouse and/or Central Office; and maintains spreadsheets to track various supplies distributed to clients.
- All other clerical and administrative tasks as assigned by the Manager of Court Operations and/or senior leadership.
Program Support
- Reviews and prints progress reports submitted for each client’s court appearance and ensures that they are distributed for delivery on each court date.
- Coordinates with the Clerk’s Office and other court partners to retrieve Judicial Action Forms and other court documents and submits documentation to all necessary parties.
- Reviews and updates client information into program database and other tracking spreadsheets as indicated on Judicial Action Forms and other court documents.
- Other programmatic support as assigned by the Manager of Court Operations and/or senior leadership.
REQUIRED QUALIFICATIONS
Education
- Bachelor’s degree in Criminal Justice, Criminology, or related
Writing and Analytic Skills
- Excellent proof-reading skills (proper grammar, sentence structure and punctuation, )
- Keen attention to court-relevant details and to the accuracy of information presented in various databases.
- Critical analysis of current practices, procedures and protocols
- Ability to use critical thinking to troubleshoot and solve problems.
Data Management
- Acute attention to detail to protect data quality and integrity
- Ability to identify data discrepancies and proactively reconcile conflicts
- Strong database management, data collection and quality control experience
Communication Skills
- Polished and professional interpersonal and verbal communication skills
- Ability to communicate with people at all levels of authority
- Uses tact and diplomacy when working with inter-departmental teams or projects
Technical Skills
- Computer proficiency with the ability to quickly adapt to changing technology
- Ability to effectively navigate and use Microsoft Teams and Microsoft Outlook
- MS Excel proficiency (creating spreadsheets, formula calculations, )
- Advanced MS Word with knowledge of editing and review features, charts, graphs and tables
Administrative Skills
- Organized and structured work habits with the ability to prioritize multiple tasks, document workflow and maintain comprehensive filing system
- Management of meeting and program calendar including arranging and coordinating internal and external meetings
- Capable of editing and proof-reading documents including statistical reports
PREFERRED QUALIFICATIONS
- Current CJA employees with at least 1.5 years of experience are encouraged to apply.
- Familiarity with Alternative to Detention (ATD), Alternative to Incarceration (ATI) or other advocacy program models
- Familiarity with recent 2020 NYS bail reform statutes
- Demonstrated excellence in time management
- Must be detailed-oriented, thorough and accurate in the completion of paperwork
Note: This role is 100% in person. Terms and conditions are subject to change based on business needs and prevailing public health guidelines.
SALARY: $61,534.20
LOCATION: Queens, NY
*Internal applicants must be 1 year in their current role and in good standing (no disciplinary action in last 90 days) to be eligible for this role.
BENEFITS: CJA offers a very generous benefit plan including health, dental and vision insurance, a comprehensive mental health and wellness (EAP) plan, four weeks’ vacation, paid holidays and a retirement plan with employer matching contributions. CJA is also strongly committed to professional learning and development for its staff members and offers staff varied opportunities for learning and development through partnerships and vendor services for web based, in-person professional development training, as well as in-house job training and development.
WHY CJA?
Each employee at CJA is guided by these values in our work:
- Commitment: We are committed to being active partners in criminal justice reform through initiatives and creative problem-solving that evaluates different methods and strategies for alternatives to detention.
- Fairness: We are guided by fairness and the presumption of innocence for those who are detained and work with integrity and without bias to protect the privacy and interest of court-involved people and their families.
- Innovation: We value curiosity as a driving force to lead the way in pretrial services. We use innovative techniques in research, pilot programs, and engaging justice-involved communities to execute our mission of reducing unnecessary pretrial detention.
The New York City Criminal Justice Agency is an Equal Opportunity Employer
CJA is committed to creating a diverse work environment and is proud to be an equal opportunity employer. We do not discriminate based on race, color, national origin, sex, gender identity, religion, sexual orientation, age, disability, parental status, veteran status, or any other protected status under applicable laws. We encourage individuals of all backgrounds to apply.
Only those candidates being considered will be contacted.