Posted: 08/06/19

Deadline: 08/20/19


CJA's work seeks to reduce jail overcrowding and unnecessary detention in New York City.

Are you ready for a senior managerial position in strategic operational oversight & performance management?

Are you a resourceful relationship builder and liaison looking to improve stakeholder engagement?

Are you an innovative and informed justice professional looking for an opportunity to effect change in our court system and within the pretrial arena?

Join our team of multi-disciplined professionals!


The Queens Supervised Release Program is the first program launched by the City of New York’s Supervised Release Initiative in 2009 and is the model for which Supervised Release Programs have evolved citywide. The program, which operates during day and night court in Queens, screens targeted defendants for release at criminal court arraignment or release following detention at Rikers Island. Program participation considers the varied needs of the client such as substance abuse and mental health. Potential clients must also agree to program monitoring of court appearances and re-arrests with the goal of successfully reconnecting to community, subject to specific conditions. Client participation requirements include maintaining face-to-face and/or telephone contact with a social worker, participating in group support with peers, and possible engagement in a community-based program to support an identified need.  Reporting to the Program Director, the Deputy Program Director is a senior manager supporting the oversight of daily operations of the Supervised Release Program’s court staff, and is responsible for ensuring successful outcomes, including contractual goals and performance measures for pretrial release.

 In January 2020, the City will be expanding the Supervised Release Program in response to the bail reform law. The successful candidate for this position will support the charge by the organization’s leadership to plan, recruit staff and implement the expanded service model.


  •  Regularly interacts with judges, prosecutors, public defenders, private defense bar, court involved individuals and their family, community and administrative stakeholders and the general public.

  • Researches criminal case histories when needed to ensure that pretrial risk assessments, conditions of pretrial release and court documents comply with program guidelines.

  • Reviews or edits client participation agreements and court letters for all clients with an eye towards high risk and non-compliant cases

  • Meets with judges or attorneys to resolve case issues, answer questions or resolve discrepancies regarding client participation, program guidelines or application of the Release Assessment too

  • Cultivates and maintains strong relationships with all relevant court players including judges, prosecutors, and defense attorneys

  • Establishes regular meetings with the arraignment supervisors from the institutional defenders and district attorney’s office to provide updates and address concerns

  • Exercises discretion in matters determining a defendant’s eligibility for Supervised Release

  • Appears on the record as a representative of the program in the arraignment and all-purpose parts

  • Supports the Program Director in the development and implementation of program changes and innovative pilot projects, working in conjunction with Directors, Research, and IT departments as necessary

  • Manages the day-to-day efficiency and thoroughness of the Supervised Release screening and interview process through on-site observation, reporting and troubleshooting challenges

  • Supervises a staff of court representatives who work day and night, seven days per week

  • Trains and provides on-going coaching to new staff on the process; implements quality controls to ensure program success

  • Handles recruitment, orientation and training of new court representatives

  • Performs shift audits, and provide managerial presence on each shift

  • Serves as a liaison between inter-agency and intra-agency representatives, assisting with any issues that arise

  • Provides weekly updates to the Program Director and Clinical Director

  • Assists in conducting staff reviews and performance evaluations

  • Other tasks related to program administration and implementation of special projects as outlined by the Program Director or the Director of Special Projects


Takes initiative to identify program and staff performance issues and applies solution driven methods for improvement.

  • Uses applied legal knowledge to foster an environment of learning and professional development about pretrial services

  • Applies coaching, mentoring and instructional techniques appropriately to drive staff performance

  • Models professional behavior including, self-management, conscious leadership, time-management and personal accountability

  • Provides consistent input and feedback to the management team regarding workflow, staff performance, environmental needs and challenges

  • Ability to quickly respond to employee questions about workflow and protocol using available resources, knowledge and interpersonal skills

  • Exercises sound judgement and best practices to manage conflict and interpersonal challenges among staff

  • Employs best practices in conflict management to resolve interpersonal challenges 



JD preferred or Master’s Degree, required


  • 3 years’ experience managing in the pretrial services arena. Familiarity with the NYC Courts and Jail System.

  • 2 years of supervisory experience required, using mission-centered goals to set expectations and motivate staff to deliver high level services

  • Strong professional and legal network in Queens. Familiarity with community-based organizations and/or Human or Social Services agencies servicing Southeast Queens and the Rockaways.

 Other Experience 

  • Dedication to taking initiative and working cooperatively around common goals

  • Excellent written and oral communication skills, using inclusive and collaborative language to foster a team environment

  • Strong organizational and project management skills

  • Proven ability to function effectively in a high paced and stressful environment

  • Computer literate with the ability to quickly adapt to changing technology

  • Willingness to work evening and weekend hours required

  • Bilingual speakers encouraged to apply


CJA is the NYC’s original pretrial service agency, providing services and solutions to reduce jail overcrowding and unnecessary detention in New York City. A non-profit agency funded through the Mayor’s Office of Criminal Justice, CJA is uniquely positioned to provide the City’s Criminal Justice leaders, policy-makers and stakeholders with information, technical expertise and research about people arrested within the 5 boroughs of NYC.

  • We are committed to being active partners in criminal justice reform through initiatives and creative problem-solving that evaluates different methods and strategies for alternatives to detention.

  • We are guided by fairness and the presumption of innocence for those who are detained and work with integrity and without bias to protect the privacy and interest of court-involved people and their families.

  • We value curiosity as a driving force to lead the way in pretrial services. We use innovative techniques in research, pilot programs, and engaging justice-involved communities to execute our mission of reducing unnecessary pretrial detention.


Commensurate with experience (Please note your salary requirements in the application)


CJA offers a very generous benefit plan including health, dental and vision insurance, a comprehensive mental health and wellness (EAP) plan, four weeks’ vacation, paid holidays and a retirement plan with employer matching contributions.  CJA is also strongly committed to professional learning and development for its staff members and offers staff varied opportunities for learning and development through partnerships and vendor services for web based, in-person professional development training, as well as in-house job training and development.

 The New York City Criminal Justice Agency (CJA) is an Equal Opportunity Employer

Note: Only those candidates being considered will be contacted


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