We are looking for an ICT helpdesk employee who, together with the team, resolves ICT incidents and service requests.

Function description:

  • You are part of our ICT helpdesk
  • Independently resolving ICT incidents and answering questions
  • Working in a team, sharing knowledge, and following up in the helpdesk tool (ServiceNow)
  • Diligent follow-up and documentation

Required skills and knowledge:

  • Experience on a helpdesk
  • Initiative to help customers and solve problems
  • Positive mindset
  • Good knowledge of Windows, O365, SharePoint, and office applications
  • Broad foundational knowledge of IT in general
  • Good knowledge of English and Dutch

Additional specifications / Special provisions: Approximately half-time in the office, rotating in shifts between 8 AM and 6 PM

WHO ARE WE?

VASS (https://vasscompany.com/en/) is a leading digital solutions group of companies headquartered in Madrid, Spain, present in 26 countries in Europe, the Americas and Asia with more than 4,700 professionals

VASS helps large companies in their digital transformation process, developing and executing the most innovative and scalable projects, from strategy to operations.

All our growth comes from our talented people, passion for innovation, and a constant search for improvement, always the VASS way: “Complex made simple”.

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