Position Summary

The Payroll Process Specialist is responsible for the processing and oversight of our payroll processes for weekly hourly people to meet the needs of our company and our people, including all local, state and federal requirements. This position also delivers on the day-to-day commitments to our Customer, our Company, and our People:

  • Purpose
  • Process
  • People

While building on our culture of:

  • Doing it Right
  • Doing it Safe
  • Doing it Well

Essential Duties and Responsibilities


  • Read and understand the Crescent Safety Playbook – Doing It Safe
  • Directs visitors to appropriate department or calls for personnel to assist in escorting the visitor to the appropriate area (i.e. GE foreign nationals). Ensures that visitors are wearing appropriate attire for walking through the warehouse safely (shared receptionist duty).
  • Ensure Safe and well-maintained Work Environment and conditions throughout all work spaces, facility and surrounding areas
  • Engage all staff and employees in cultivating and promoting a Safety-First Culture 


  • Support Training Program to ensure Crescent People have been appropriately trained to successfully satisfy required role and responsibilities as defined 
  • Greet all visitors and guests in a professional and welcoming manner whether in person or phone conversations.
  • Promote a Work Environment where Crescent People are valued and can safely communicate, grow and develop.
  • Work closely with Crescent site leadership to ensure payroll/Krono’s is updated timely and accurate for the proper and timely processing of weekly (hourly) payroll.


  • Backup to Payroll Process Supervisor regarding biweekly (salaried) payroll including
    • audits all Kronos actions that impact peoples’ payroll
    • audits direct deposits to prevent errors.
    • audits entries for new hires for missing or erroneous information
  • Audits all HR actions for hourly (weekly) peoples’ payroll
  • Audits direct deposits to prevent errors for hourly (weekly) people including ACH Return/Notification
  • Audits entries for new hires for missing or erroneous information for hourly (weekly) people
  • Audits timesheet report for coded payable hours except PTO
  • Process employee reimbursement for hourly people

Customer Value

  • Takes a non-paint by numbers approach to streamline and continually improve our payroll processes 
  • Review and process new tax forms for hourly (weekly) people
  • Tracks and reconcile all additional extra pay items (i.e. bonuses, incentives, etc.)
  • Processes weekly payroll on Tuesdays, ensuring all hourly people are paid correctly and Crescent complies with governing federal, state, and local agencies 
  • Be viewed by our operations as a resource and go-to person for assistance with and clarification of the hourly payroll processes. For unresolved issues/question, escalate to Payroll Process Supervisor for additional info/clarification/research on the issue
  • Answers incoming telephone calls in a cheerful, courteous, and timely manner, properly routing each call to the proper party, taking messages when necessary 


  • Captures, tracks and recovers benefit arrears for hourly people. Send email notification on planned repayment schedule once hourly people have returned to work
  • Ensures terminations are entered completely and correctly. It includes PTO payout, negative PTO adjustment, recovery of benefit arrears or any money owed
  • Use demand for payment letter to recover any negative PTO balance or any outstanding balance due
  • Ensures the integrity of the payroll process and confidentiality of all its data

Cultural Competencies

Do It Right

Doing what is right for our customers, doing what is right for our company, and doing what is right for our People. Continually improving the quality of our product and services. Monitoring and measuring every key ingredient which could negatively impact our quality. Doing it Right ensures we will always be a Premier Service Provider.

  • Identifier and champion of change opportunities, adept at countering resistance to change and an advocate for continuous improvement
  • Provide direction and rally the team impetus, forge teams
  • Willing to take calculated risks
  • Accurate and timely completion of assigned tasks

Do It Safe

Providing a safe environment and supporting our people to reach their highest potential. A safe environment where all forms of risk are assessed and controlled. A safe environment open to new ideas, where our people’s opinions and overall well-being count. A diverse environment where everyone fits and can be successful.

  • Self-assured
  • Able communicator—good clarity, balanced talker and listener
  • Patient
  • Effectively assertive and able to handle conflict and confrontation situations
  • Solution vs. blame oriented
  • Mixture of firmness and flexibility
  • Has energy and enthusiasm
  • Holds self and others accountable

Do It Well

Optimizing all our resources to efficiently and effectively perform all tasks well. Our overall productivity as a company is a reflection of the thousands of activities performed well each and every day by everyone. At Crescent, our ability to Do it Well is a real source of pride valued by our customers.

  • Systematic trainer, willing and able to develop people
  • Good work ethic, task focused and willing to extend extra effort
  • Able to follow structure where it exists and create structure where it does not
  • Resilient—able to deal with the unexpected, not easily flustered
  • Has sense of urgency
  • Follows up to ensure quality task completion

Work Environment / Physical Demands

  • Fast paced environment, requiring adaptation to continuous changes in Company, Customer and People needs
  • Ability to frequently sit, stand, walk, reach with hands and arm’s length, climb or balance, stoop, kneel, and crouch
  • Ability to regularly lift and/or move up to 10 pounds, occasionally lift and/or move up to 25 pounds
  • Ability to sit for extended periods of time at desk in traditional office environment

Systems Usage

  • Kronos
  • MS Dynamics Great Plains
  • MS Office Suite (Excel, Word, Outlook)

Performance Metrics and Trends

  • Safety
  • People
  • Productivity
  • Quality
  • Customer Value
  • Financial


Education & Experience:

  • 1-3 years’ experience in Payroll
  • Associate or Bachelors degree in Accounting/Finance

Preferred Qualifications:

  • Experience with systems mentioned above
  • Detailed oriented
  • Training and/or education in Payroll
  • Accounting experience
  • A genuine, positive, and friendly disposition

We will absolutely know the Payroll Process Specialist is successful if they can:

  • Independently execute the hourly payroll cycle in an accurate and timely manner
  • Become a valued team member of the Accounting department
  • Continually seeks opportunities to learn new areas of accounting to grow their breadth and depth of knowledge
  • Demonstrates a propensity to learn the various systems
  • Demonstrates ability to manage multiple tasks simultaneously, organize work effectively, recommending and helping to improve overall processes

By completing this application, you are acknowledging the following: 

  • I am at least 18 years of age of older 
  • I can perform the essential functions of this position, with or without accommodation
  • I am a US Citizen or otherwise authorized to work in the US on an unrestricted basis



Apply for this Job

* Required
resume chosen  
(File types: pdf, doc, docx, txt, rtf)
cover_letter chosen  
(File types: pdf, doc, docx, txt, rtf)