Position Summary

Crescent Sanitation people are responsible to perform their assigned duties in a manner which is safe, and efficient while focusing on proper handling of materials in the cleaning, sanitizing and caretaking of Crescent facilities inside and out. The business will operate as outlined in the Crescent Way- 3 P’s: As a key leader the operations lead will support the Business in operating as outlined in the Crescent Way and 3P’s:

  • Purpose
  • Process
  • People

While building on our Culture of:

  • Doing It Right
  • Doing It Safe
  • Doing It Well

Essential Duties and Responsibilities

Safety

  • Read and understand the Crescent Safety Playbook – Doing It Safe
  • Ensure Safe and well-maintained Work Environment and conditions throughout all work spaces, facility and surrounding areas
  • Actively participate in Safety Committee activities and initiatives and promoting a Safety-First Culture
  • Assist with collection of SDS
  • Ensure chemicals and pesticides never brought in from home

People

  • Read and understand the Crescent Way
  • Work closely and harmoniously with fellow Team Members
  • Positively contribute to a team environment by mutually respecting each other
  • Ensure all customer touch points and communications are positive 

Productivity

  • Encourage good working conditions and provide positive motivation for all Crescent People
  • Maintain a good knowledge of all Crescent sanitation supplies always maintaining proper stock levels.
  • Maintain daily, weekly, monthly, quarterly and annual sanitation schedules that ensure that cleaning tasks are performed at defied frequencies and to the expected level of completeness 
  • Trained to safely and effectively run the scrubber 

Continuous Improvement

  • Working with other departments and utilize tools and resources to drive a lean culture 
  • Leading projects to eliminate waste and defects within the department 

Quality

  • Ensure proper documentation is kept and maintained of processes and procedure including but not limited to, job aids, work instructions, and non-conformance documents 
  • Assist with operations management as regards to adherence to sanitation processes 
  • Maintain a clean and orderly work area

Customer Value

  • Respond promptly to client requests in a professional, courteous manner
  • Foster Crescent excellence by cultivating teamwork
  • Effectively communicate directly to customers all aspects of sanitation issues
  • Maintain a good working relationship with customers

Financial

  • Improve organizational waste reduction by maintaining a safe and clean

Cultural Competencies

Do It Right

Doing what is right for our customers, doing what is right for our Company and doing what is right for our People. Continually improving the quality of our product and services. Monitoring and measuring every key ingredient which could negatively impact our quality. Doing it Right ensures we will always be a Premier Service Provider.

  • Identifier and champion of change opportunities that improves the sanitation and safety of the operation
  • Follows up to ensure quality task completion

Do It Safe

Providing a safe environment and supporting our People to reach their highest potential. A safe environment where all forms of risk are assessed and controlled. A safe environment open to new ideas, where our People’s opinions and overall well-being count. A diverse environment where everyone fits and can be successful.

  • Self-assured Communicator: clear and concise; balanced talker and listener
  • Able communicator—good clarity, balanced talker, and listener
  • Patient
  • Effectively assertive and able to handle conflict and confrontation situations
  • Solution vs. blame oriented
  • Has energy and enthusiasm
  • Holds self and others accountable

Do It Well

Optimizing all our resources to efficiently and effectively perform all tasks well. Our overall productivity as a company is a reflection of the thousands of activities performed well each and every day by everyone. At Crescent, our ability to Do it Well is a real source of pride valued by our customers.

  • Process Oriented: able to follow structure where it exists and create structure as needed
  • Resilient: able to deal with the unexpected and not easily flustered
  • Detail Oriented: organized and follows up to ensure sanitation tasks to completion
  • Systematic trainer, willing and able to develop people in sanitation activities when needed
  • Good work ethic, task focused and willing to extend extra effort
  • Able to follow structure where it exists and create structure where it does not
  • Has sense of urgency
  • Follows up to ensure sanitation task completion

Work Environment / Physical Demands

  • Fast paced environment, requiring adaptability to constant changes in schedules, volumes, staffing and shift requirements 
  • Ability to frequently sit, stand, walk, reach with hands and arm’s length, climb or balance, stoop, kneel, and crouch
  • Ability to regularly lift and/or move up to 10 pounds, occasionally lift and/or move up to 25 pounds

Knowledge, Skills, & Capability

Basic Reading Skills

  • The ability to read instructions

Communication Skills

  • The ability to communicate with facts, and to balance talking with listening 
  • Be able to speak with others complete daily task and ensure the completion of department goals
  • Conduct positive and constructive communication to all associates regarding work schedules and activities.
  • Conduct effective communications with leadership 

Motivation

  • Being self-motivated to achieve targets and to seek out improvements and accept and embrace change.

Service Delivery and Time Management

  • The ability to manage one’s time effectively, schedule and prioritize tasks in accordance with the demands of the

Dependability and Work Quality

  • Reliable in attendance and punctuality; completes assigned responsibilities to satisfaction; follows through with commitments 

Interpersonal and Service Support

  • Cooperative and responsive to the needs of co-workers and team members; courteous and respectful in dealing with others

Principled Conduct

  • Follows rules and code of conduct at work; demonstrates an ethical behavior at work

Commitment

  • Strong likelihood to stay with a company; level of commitment to job or organization 

Systems Usage

  • Kronos 
  • Quickbase

Performance Metrics and Trends

  • Safety
  • People
  • Productivity
  • Quality
  • Customer Value
  • Financial

Qualification

Education & Experience:

  • High school diploma or equivalent

Preferred Qualifications:

  • Experience in sanitation responsibilities preferred

We will know that the Sanitation person is successful if they can:

  • Maintain a clean and safe department for our people and customers
  • Communicate sanitation concerns to leadership effectively
  • Identify and address areas needing sanitation without having to be told
  • Maintain a positive attitude

By completing this application, you are acknowledging the following: 

  • I am at least 18 years of age of older 
  • I can perform the essential functions of this position, with or without accommodation
  • I am a US Citizen or otherwise authorized to work in the US on an unrestricted basis

 

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