Intuit Credit Karma is a mission-driven company, focused on championing financial progress for our more than 130 million members globally. While we're best known for pioneering free credit scores, our members turn to us for everything related to their financial goals, including identity monitoring, applying for credit cards, shopping for insurance and loans (car, home and personal) and savings accounts and checking accounts* -- all for free. Credit Karma has grown significantly through the years: we now have more than 1,700 employees across our offices in Oakland, Charlotte, Culver City, San Diego, London and New York City.

*Banking services provided by MVB Bank, Inc., Member FDIC

As a member of the Credit Karma executive team, the Chief Technology Officer (CTO) is entrusted with the critical responsibility of driving tech strategy for all of Credit Karma. Your impact will resonate across all technical disciplines as you lead the global engineering strategy with a focus on both B2B (business-to-business) and B2C (business-to-consumer) engineering solutions.

Reporting directly to Credit Karma’s CEO, the CTO will inspire and develop a team of experts while leading Credit Karma’s technological vision, strategy, and execution. This cross-functional leadership role requires not only visionary technological expertise but also exceptional operational acumen and leadership skills. This individual will foster collaboration across all Credit Karma functions while leveraging and investing in relationships with other Intuit companies to achieve synergies and drive technological excellence.

What you'll do:

  • Lead Cross-Functional Collaboration:
    As the Chief Technology Officer for an Intuit business unit, you will partner effectively with stakeholders across Intuit, leveraging your experience in multi-tiered or subsidiary-structured organizations to drive success. You will ensure alignment across all areas of the business, facilitating strong cross-functional partnerships.

    Technology Strategy and Vision:
    Provide visionary leadership with a primary focus on product engineering, data,  and generative AI, while ensuring robust management of security, application, data, and infrastructure teams. You'll also bring expertise in developing and scaling both B2B and B2C technology platforms, ensuring they meet the diverse needs of both enterprise partners and end consumers.

    Partnership with Product and Design:
    Work closely with product management and design teams to create user-centric, innovative products. Your role will be to seamlessly integrate technical strategy with product vision and design principles, ensuring the creation of cutting-edge, high-performing solutions.

    Evaluate and Integrate Technology:
    As an expert technologist, you will evaluate technology partners and their applicability to solving Credit Karma’s needs. You will particularly focus on generative AI, cutting-edge technology innovations, and securing and optimizing our infrastructure and applications, with specific attention to building robust B2B solutions.

    Feedback-Driven Innovation:
    Utilize feedback from stakeholders and members to identify challenges and solutions, driving Credit Karma to the next level of technological excellence in product development, AI, and platform management. Your ability to turn feedback into actionable technological innovation is key.

    Resource Management:
    Create and manage technology budgets, allocating resources optimally across product development, AI, security, application, data, and infrastructure platform teams. You will ensure that resources are directed to drive both B2B and B2C technological advancements effectively.

    R&D and Continuous Innovation:
    Lead research and development efforts, particularly in generative AI, while ensuring the ongoing security and efficiency of our applications and infrastructure. You will foster a culture of creativity, exploration, and continuous learning within the engineering organization, driving innovative solutions that cater to both business partners and consumers.

    Drive High Performance:
    Cultivate a high-performance engineering culture focused on speed, efficiency, and growth, driving Credit Karma’s technological and business objectives forward. You will not only be a technology visionary but also a highly effective operator and leader, ensuring that the engineering teams are aligned with business goals and operating at peak efficiency.

Minimum Basic Requirements:

  • 15+ years of Software Engineering experience, with a strong focus on product development, machine learning, and generative AI
  • 10+ years of experience hiring, managing, and developing both individual contributors and senior leaders, including oversight of teams focused on product development, AI, security, application, data, and infrastructure.
  • 10+ years of experience building and leading diverse teams to create and deliver engineering-related solutions, with a primary focus on innovation in product development, AI, and platform management.
  • 5+ years of experience leading global engineering teams of 1000+ engineers, with a proven ability to manage complex, distributed teams.

The experience you will bring:

  • Extensive leadership experience: Demonstrated track record of successfully leading multidisciplinary engineering teams in a public company environment.
  • Strong business acumen: Ability to bridge technical and business priorities, ensuring that technology investments drive product innovation, AI initiatives, and platform optimization.
  • Strategic mindset: Ability to transform ideas into impactful engineering initiatives, with a focus on product innovation, generative AI, and the management of security, applications, data, and infrastructure platforms.
  • Cultural Leadership: Proven commitment to developing and strengthening a company culture built on the values of diversity, equity, and inclusion.
  • Global Influence: Experience leading and influencing multiple distributed resources, with a deep understanding of cultural differences in managing and leading people.
  • Outstanding communication skills: Ability to rally teams, articulate complex technical concepts to non-technical stakeholders, and present compelling strategies to executives and board members.
  • Executive Presence: Demonstrated ability to inspire confidence and trust at the highest levels of the organization, representing Credit Karma in public forums and thought leadership opportunities.

Benefits at Credit Karma includes:

  • Medical and Dental Coverage
  • Retirement Plan
  • Commuter Benefits
  • Wellness perks
  • Paid Time Off (Vacation, Sick, Baby Bonding, Cultural Observance, & More)
  • Education Perks
  • Paid Gift Week in December

CA Pay Transparency Notice:

Credit Karma’s mission of championing financial progress for all starts from within. That’s why we implemented role-based compensation, which ensures people who are in the same role receive the same pay with variations for geographic location only. It’s all part of a more comprehensive DEI strategy that helps level the playing field. The CA base salary range for this role is $375,000- $470,000, plus equity, bonus, and benefits.

Equal Employment Opportunity:

Credit Karma is proud to be an Equal Employment Opportunity Employer. We welcome all candidates without regard to race, color, religion, age, marital status, sex (including pregnancy, childbirth, or related medical condition), sexual orientation, gender identity or gender expression, national origin, veteran or military status, disability (physical or mental), genetic information or other protected characteristic. We prohibit discrimination of any kind and operate in compliance with applicable fair chance laws. 

Credit Karma is also  committed to a diverse and inclusive work environment because it is the right thing to do. We believe that such an environment advances long-term professional growth, creates a robust business, and supports our mission of championing financial progress for everyone. We offer generous benefits and perks with a single eye to nourishing an inclusive environment that recognizes the contributions of all and fosters diversity by supporting our internal Employee Resource Groups. We’ve worked hard to build an intensely collaborative and creative environment, a diverse and inclusive employee culture, and the opportunity for professional growth. As part of the Credit Karma team, your voice will be heard, your contributions will matter, and your unique background and experiences will be celebrated.

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