We are looking for an Associate Product Manager/Product Analyst, this role will be pivotal within the Product Management team. The Associate PM will support product owners by performing a variety of product related tasks including, but not limited to, documenting product requirements, coordinating between cross-functional business and technology teams, assisting customer support with troubleshooting and analyzing bugs/issues, and assisting the Director of Program Management with release management activities.

 

Who we are:

CreatorIQ is the leading cloud solution for global enterprises to manage and optimize influencer campaigns at scale. We have global relationships with companies such as Mattel, Disney, Tiffany & Co, Airbnb, Ralph Lauren, CVS, Dell, Edelman, Creative Artist Agency, and many more. 

 

What you’ll do:

  • Troubleshoot and determine root cause for customer support issues
  • Write clear and concise product and functional specs
  • Analyze key success metrics, and rigorously test and optimize for them
  • Collaborate with cross-functional team members to gather and define product requirements
  • Define product acceptance testing criteria and product KPI metrics
  • Work in tight coordination with product delivery ensuring clear understanding of the product features by business team
  • Perform UAT activities for sprint and release cycles
  • Ability to work with Engineering teams explaining the requirements with clarity 

What you’ll need for this position:

  • 1-2 years experience in QA or Technical Support role
  • Understanding of agile development standards and PLC
  • Experience working in an entrepreneurial, learning environment with a team of Engineers and Product Managers
  • Strong problem solving skills and business acumen
  • Experience with social media platforms and/or influencer marketing preferred!

 

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