Sales & Customer Engagement Consultant

Sales and Customer Engagement Consultant

About CPOMS

CPOMS, a Raptor Technologies company, is the market leader in safeguarding, pastoral, and wellbeing solutions for UK educational institutions and beyond. Through our innovative software, we transform how schools and organisations approach the critical task of ensuring the wellbeing of young people and staff. Trusted by over 19,000 schools and a variety of safeguarding-focused organisations, CPOMS is committed to enhancing child protection and wellbeing practices. We are seeking a driven Sales and Customer Engagement Consultant to help us expand our reach and achieve our mission of improving safeguarding across diverse UK sectors, including education, sports organisations, charities, and other safeguarding-focused institutions.

Key Responsibilities

Market Expansion

• Identify and pursue new business opportunities across UK educational institutions, sports organisations, charities, and other safeguarding-focused entities.
• Develop and execute strategic plans to increase CPOMS’s market presence across multiple sectors, tailoring approaches to fit specific contexts.
• Stay informed about industry trends, safeguarding regulations, and sector-specific requirements through market research.
• Promote additional products from CPOMS’s suite to address safeguarding and wellbeing needs in education, sports, and nonprofit sectors.

Relationship Building

• Build and maintain strong relationships with key decision-makers, including Multi-Academy Trusts (MATs), local authorities, sports governing bodies, and charity leaders.
• Represent CPOMS at conferences, exhibitions, and events relevant to education, sports, and nonprofit organisations.
• Collaborate with government agencies, local authorities, and safeguarding organisations to ensure CPOMS aligns with national safeguarding policies and initiatives.

Sales and Revenue Growth

• Set and achieve ambitious sales targets across UK education, sports, and charitable markets.
• Prepare tailored proposals and presentations that address the unique needs of various organisations.
• Negotiate and close contracts with educational institutions, sports organisations, and charities.

New Customer Acquisition

• Identify and target prospective schools, sports organisations, charities, and other safeguarding-related institutions.
• Develop compelling marketing materials that showcase CPOMS’s ability to address sector-specific safeguarding challenges.
• Participate in UK exhibitions and conferences to engage with a diverse audience and promote CPOMS’s solutions.

Qualifications and Skills

• Degree in Business, Education, Sports Management, Nonprofit Management, or a related field.
• Minimum of 2 years’ experience in business development or sales, preferably in EdTech, sports management, or the nonprofit sector.
• Proven track record of achieving sales targets and expanding operations across diverse markets.
• Strong knowledge of safeguarding practices within educational, sports, and charitable sectors in the UK.
• Excellent communication and negotiation skills, with the ability to foster lasting relationships.
• Proficiency in CRM systems and data analysis tools.
• A clean driving license and access to a vehicle.

Key Competencies

• Strategic Thinking: Ability to develop and implement long-term business plans.
• Results-Oriented: Focus on achieving and exceeding sales targets.
• Adaptability: Cultural sensitivity and the ability to tailor approaches to meet the needs of different sectors.
• Presentation Skills: Strong public speaking and presentation abilities to engage diverse audiences effectively.

Personal Responsibility & Development

• Take ownership of personal development through the 15Five platform, job description, and Performance & Development Review (PDR).
• Demonstrate professionalism in alignment with company values.
• Undertake additional duties as reasonably required by the Sales Director.

Additional Information

• This role requires regular travel within the UK. A clean driving license and access to a vehicle are essential.
• As a Sales and Customer Engagement Consultant, your contributions will directly support CPOMS’s mission to enhance safeguarding practices, positively impacting the safety and wellbeing of children, young people, and staff across a variety of sectors.