Job Purpose: Ensures that all assigned tasks are completed on time and meets the given quality standards.

As the Metadata Specialist, responsibilities include working closely with the project management team related to
metadata work such as metadata creation, metadata fixes and validations, working on metadata overlaps and
being able to review or audit metadata work. It is expected that a metadata specialist should have knowledge on
metadata standards, has attention to detail, can identify and report problems so he/she can collaborate with the
internal and external teams in resolving concerns and finding solutions.


1. Create and maintain comprehensive project documentation on metadata.
2. Ensure standards and requirements are met through conducting quality
assurance review or audits.
Performance Management
3. Ability to work independently and as part of a team in a production-oriented
dynamic environment with a commitment to professional development and
4. Maintain accuracy of reports by checking the files and drives being utilized in
the project.
Operational Excellence
5. Attain service level agreements by meeting the number of goals set for the
6. Increase operational efficiency and productivity by finding solutions to common
problems, suggesting process improvements and conducting quality assurance
7. Build a repository of job aid materials by developing and maintaining process &
training documents, standards, and project information.
● Performance management
● Process improvement
● Quality assurance audit
● Document Management
● Bachelors/College Degree
● Has relevant industry training or certification
● At least 2+ year(s) of experience in the same role (team lead or team manager)
● Has been involved in handling projects, resource scheduling, setting metrics and monitoring
team compliance
● Comfortable working with computers - experience with Chrome and Google Suite (Docs,
Sheets, Slides, Gmail, Hangouts) are a must.
● Self-starter with a ‘can do’ attitude
● A positive attitude with outstanding work ethic
● Strong organizational skills with keen attention to details and accuracy
● Solutions-oriented and results focused
● Must be willing to work in Makati when quarantine restrictions are lifted.
● Ability to work from home when necessary.

Equal ​Employment Opportunity Statement ​(EEO)

We are an equal opportunity employer and value diversity and ​inclusion within our company.  ​We will consider all qualified applicants without regard to race, religion, color, national origin, sex, gender ​identity, gender expression, sexual orientation, age, marital status, ​veteran status, or ​ability status. We will ensure that individuals who are differently abled are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment as provided to other applicants or employees. Please contact us to request accommodation.


About Us:

At Course Hero, we have an awesome team and a truly engaging culture. We are customer-focused, collaborative, responsible, gritty, and we love to learn. Our bold mission is to help students graduate confident and prepared!


We are not the only ones that think we’re onto something big. Course Hero has been recognized as one of the 2021 Top 100 Best Places to Work in the Bay AreaTop 50 Best Paying Companies in the Bay AreaTop 100 Most Transparent Companies, and in the Top 50 Most Transformational Companies in Education Technology. Read up on some of our recent news coverage, blog, and learn more about us to see what it is like to work with our team. 

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