Course Hero is scaling! Our Vice President of Communications is a newly created role reporting to our EVP/Chief Brand Officer Harriet Seitler. This foundational role will be at the heart of telling stories  of extraordinary students, teachers and tutors - and of Course Hero’s track record as an extraordinary business and place to work.

A massive opportunity exists to tell the Course Hero story and make it the go-to platform serving students, tutors and teachers to improve and empower their educational journeys. The goal is to  help millions of students learn and graduate; help instructors  extend the reach of their resources, and help tutors extend their skills and possibilities. You will build and execute a communications strategy that deepens and expands Course Hero’s brand values and strengths for each of these communities, as well as for schools, publishers, current and potential employees, media, investors and industry thought leaders. 

In this role, you will collaborate with Brand Marketing strategic, creative and research leaders, design and content leadership.  You’ll  partner with all “bet” holders - student bet, content creator/tutor bet and educator bet - to drive positive awareness, create content, grow market share and help solidify Course Hero as a category leading brand.  You will lead the expansion of Course Hero’s profile as THE destination that understands, celebrates, supports, advocates for, and helps students of all types -- while deepening the trust, understanding and ongoing relationship between Course Hero and each of its constituents.   

You will build and develop the communications function. Through digital and social channels, events/conferences, public relations, influencer outreach, policy and advocacy outreach and partnership development,  you will communicate the Course Hero story across all key audiences.

How you will make an impact!

  • Develop the Course Hero core promises, evolving narrative and competitive positioning: 
    • Develop an internal and external market profile
    • Lead internal/employee and external marketing communications including corporate communications, general market public relations, partnerships, social media/ media relations, policy/advocacy, and corporate social responsibility
  • Oversee PR & events budgets. Lead as a key owner who, in collaboration with  internal teams, is responsible for elevating strategy, hiring, management, execution and results
    • This includes working with stakeholders and senior leadership to define go-to-market communications plans working with internal teams and building and scaling influencer networks
  • Partner with senior leadership to understand our Course Hero consumers and collaborate with internal stakeholders to build best in class communications programs that support brand marketing opportunities, key annual goals,  as well as policy, industry and recruitment branding
  • Collaborate with internal stakeholders to create a feedback loop, define goals and metrics to deepen customer trust and loyalty, and grow toward the most “trusted Learning Destination” brand plan
    • Lead the communications strategy and activation of Course Hero’s brand promise.  Collaborate with C level, senior leadership and key internal stakeholders on communications programs to support short and long-term business strategy
    • Develop and implement an integrated strategic communications plan to advance the company’s corporate brand identity
    • Select and manage outside agencies to plan, negotiate and monitor vendor performance
    •  Work with the leadership team and staff to recognize internal and external communications opportunities and solutions and define and execute appropriate strategies to support them
  • Create truly integrated marketing campaigns that tie together content, social media, advertising, events, conferences and products to further define and amplify Course Hero’s brand value and leadership role

Are you our VP of Communications?

  • 10+ years experience in world-class storytelling and communication roles
  • “Hands on” work ethic and skills to be a prolific and fast narrative and content developer - write, edit and enhance
  • Communicate complex information into easily consumed concepts
  • Hire, build and manage a high-performing communications team with keen brand instincts and skills
  • Develop narratives that effectively connect to technical, business, education, and student communities
  • Architect and implement high impact, compelling PR and communications campaigns
  • Engage and managing PR agencies

Bonus Points

  • Education as a former educator, professor, or university leader
  • You have experience with B2C or marketplace communities

About Us:

At Course Hero, we have an awesome team and a truly engaging culture. We are customer-focused, collaborative, responsible, gritty and we love to learn.  Our bold mission is to help students graduate confident and prepared!

We are not the only ones that think we’re onto something big. Course Hero has been recognized as the 245th Fastest Growing Company in North America on Deloitte’s 2018 Technology Fast 500 and also 2018’s One of the Best Places to Work in the Bay Area by San Francisco Business Times and Silicon Valley Business Journal. Read up on some of our recent news coverageblog, and learn more about us to see what it is like to work with our team. 

Benefits & Perks!

  • Competitive salary and stock options
  • Full medical coverage (medical, dental, vision)
  • 401(k) program with match
  • Education Reimbursement
  • Quarterly team events and outings (Sporting Events, Escape Rooms, Go-Kart Racing, Karaoke, Bowling and much more!)
  • Free lunches twice a week, on-site cafe discount, plus an endless snack and drink supply
  • Onsite gym – Pacific Shores Center – Classes – Pool – Spa – Rock Wall - Massages!
  • Commuter benefits, shuttle service from Redwood City
  • 10K Local move benefit to move within 10 miles of our office!
  • 8 hours per quarter paid time for volunteering for a cause of your choice
  • Front row seat to Master Educator lectures

 

Apply for this Job

* Required

  
  

U.S. Equal Opportunity Employment Information (Completion is voluntary)

Individuals seeking employment at Course Hero are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.

Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.


Form CC-305

OMB Control Number 1250-0005

Expires 1/31/2020

Voluntary Self-Identification of Disability

Why are you being asked to complete this form?

Because we do business with the government, we must reach out to, hire, and provide equal opportunity to qualified people with disabilities1. To help us measure how well we are doing, we are asking you to tell us if you have a disability or if you ever had a disability. Completing this form is voluntary, but we hope that you will choose to fill it out. If you are applying for a job, any answer you give will be kept private and will not be used against you in any way.

If you already work for us, your answer will not be used against you in any way. Because a person may become disabled at any time, we are required to ask all of our employees to update their information every five years. You may voluntarily self-identify as having a disability on this form without fear of any punishment because you did not identify as having a disability earlier.

How do I know if I have a disability?

You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition.

Disabilities include, but are not limited to:

  • Blindness
  • Deafness
  • Cancer
  • Diabetes
  • Epilepsy
  • Autism
  • Cerebral palsy
  • HIV/AIDS
  • Schizophrenia
  • Muscular dystrophy
  • Bipolar disorder
  • Major depression
  • Multiple sclerosis (MS)
  • Missing limbs or partially missing limbs
  • Post-traumatic stress disorder (PTSD)
  • Obsessive compulsive disorder
  • Impairments requiring the use of a wheelchair
  • Intellectual disability (previously called mental retardation)
Reasonable Accommodation Notice

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

1Section 503 of the Rehabilitation Act of 1973, as amended. For more information about this form or the equal employment obligations of Federal contractors, visit the U.S. Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.