Course Hero is scaling! We are looking for a highly organized, efficient, and detail-oriented Event Operations Manager to help us build and engage a community of post-secondary educators who support Course Hero’s mission and platform. As an experienced event producer with a track record of success in a fast-paced work environment, you will manage small-to-large scale events, including conferences, group office visits, educator lectures, film production shoots, and corporate gatherings. You will also organize and manage our annual Education Summit, a flagship conference attracting prominent keynote speakers and hundreds of educators from post-secondary institutions around the country. You will partner with the Educator Partnerships team, Marketing team, People Operations team, TechOps team, and other stakeholders to ensure our events are successful, impactful, and cost-effective. The ideal candidate is self-motivated, entrepreneurial, strategic, and able to navigate various personalities and business unit dynamics. 

Here are some ways you’ll make an impact: 

  • You will plan, coordinate, and manage operations across all events, from start to finish, according to requirements, target audience, and objectives. 
  • You will manage operational and administrative functions to ensure specific projects are delivered efficiently and successfully. You will establish, communicate, and maintain timelines and priorities across every project 
  • You will have exceptional verbal and written communication skills, as well as telephone and email etiquette. 
  • You will support pre-event marketing and promotion initiatives, as well as lead post-event meetings and prepare relevant reports. 
  • You will source and manage supplier/vendor relationships, negotiate contracts, support invoice processing, and prepare budgets in collaboration with the Head of Events. 

Are you our star Event Operations Manager? 

  • You have prior experience in an event producer or operations role, with at least three years of project management experience. 
  • You have a history of teamwork, cross-functional collaboration, and success in fast-paced work environments. 
  • You have strong interpersonal and verbal/written communication skills. 
  • You are calm under pressure and have a capacity for strategic thinking, creative problem solving, and the ability to achieve tangible results. 
  • You have comfort with the Google Suite or MS Office applications (extensive knowledge in Google Sheets or MS Excel a plus), Asana for team planning and reporting, and Slack for team communication. 
  • You can perform multiple projects simultaneously and prioritize responsibilities and work assignments. 
  • You have the ability to work flexible hours, including weekends, evenings, and holidays, and can travel to venue locations, as needed. 
  • You have earned at least a Bachelor’s degree. (BSc/BA in PR, marketing, hospitality management or related field is preferred.) 

Bonus Points: 

  • You have familiarity with event marketing strategies and tactics. 
  • You have an in-depth understanding of the challenges and opportunities in higher education and a passion for hybrid and collaborative pedagogical approaches. 
  • Certified Meeting Professional (CMP) preferred, but not required 

 

About Us:

At Course Hero, we have an awesome team and a truly engaging culture. We are customer-focused, collaborative, responsible, gritty and we love to learn. Our bold mission is to help students graduate confident and prepared!

We are not the only ones that think we’re onto something big. Course Hero has been recognized as the 245th Fastest Growing Company in North America on Deloitte’s 2018 Technology Fast 500 and also 2018’s One of the Best Places to Work in the Bay Area by San Francisco Business Times and Silicon Valley Business Journal. Read up on some of our recent news coverageblog, and learn more about us to see what it is like to work with our team. 

Benefits & Perks!

  • Competitive salary and stock options
  • Full medical coverage (medical, dental, vision)
  • 401(k) program with match
  • Education Reimbursement
  • Quarterly team events and outings (Sporting Events, Escape Rooms, Go-Kart Racing, Karaoke, Bowling and much more!)
  • Free lunches twice a week, on-site cafe discount, plus an endless snack and drink supply
  • Onsite gym – Pacific Shores Center – Classes – Pool – Spa – Rock Wall - Massages!
  • Commuter benefits, shuttle service from Redwood City, and cell-phone allowance
  • 10K Local Move Program to move within 10 miles of our office!
  • 16 weeks of paid leave for maternity or paternity
  • 8 hours per quarter paid time for volunteering for a cause of your choice
  • Front row seat to Master Educator lectures – check out videos on our LinkedIn Career Page

 

Apply for this Job

* Required

  
  


U.S. Equal Opportunity Employment Information (Completion is voluntary)

Individuals seeking employment at Course Hero are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.

Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.


Form CC-305

OMB Control Number 1250-0005

Expires 1/31/2020

Voluntary Self-Identification of Disability

Why are you being asked to complete this form?

Because we do business with the government, we must reach out to, hire, and provide equal opportunity to qualified people with disabilities1. To help us measure how well we are doing, we are asking you to tell us if you have a disability or if you ever had a disability. Completing this form is voluntary, but we hope that you will choose to fill it out. If you are applying for a job, any answer you give will be kept private and will not be used against you in any way.

If you already work for us, your answer will not be used against you in any way. Because a person may become disabled at any time, we are required to ask all of our employees to update their information every five years. You may voluntarily self-identify as having a disability on this form without fear of any punishment because you did not identify as having a disability earlier.

How do I know if I have a disability?

You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition.

Disabilities include, but are not limited to:

  • Blindness
  • Deafness
  • Cancer
  • Diabetes
  • Epilepsy
  • Autism
  • Cerebral palsy
  • HIV/AIDS
  • Schizophrenia
  • Muscular dystrophy
  • Bipolar disorder
  • Major depression
  • Multiple sclerosis (MS)
  • Missing limbs or partially missing limbs
  • Post-traumatic stress disorder (PTSD)
  • Obsessive compulsive disorder
  • Impairments requiring the use of a wheelchair
  • Intellectual disability (previously called mental retardation)
Reasonable Accommodation Notice

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

1Section 503 of the Rehabilitation Act of 1973, as amended. For more information about this form or the equal employment obligations of Federal contractors, visit the U.S. Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.