Course Hero is scaling! We’re hiring a Director of Growth and Campus Operations to lead our Campus Operations team and strategically expand Course Hero’s on-campus presence across 4,000 universities and colleges nation-wide.

We know a stronger on-campus presence yields higher student engagement with Course Hero, which ultimately helps more students graduate, confident and prepared. Students finding success within Course Hero is a core driver of everything we do, making this a high-leverage and mission-critical role. You’ll be highly visible too, as you own the operations and execution of launching Course Hero systematically, campus-by-campus, across the country - similarly to how companies like Yelp, Lyft, Doordash (and so on) have launched in new cities. 

You’ll also hire, lead and continue to define the strategy for our Campus Operations team. You’ll create a playbook to seed our target schools (four-year universities and community colleges), which will be our source-of-truth for the budget, our approach with on-campus teams, marketing events and plans, and more.  All done with the goal of furthering our mission, and increasing Course Hero’s user penetration and revenue.

Excited? Intrigued? Keep reading!

Here are some ways you'll have an impact on our mission: 

  • Launch Course Hero across 4,000+ colleges and universities across the country, to drive user-generated content growth and increase our community of student, educator and administration subscribers. 
  • Hire a high-performance team of Community Managers, On-Campus Student Ambassadors, Agencies, and/or Contractors, to help you carry out your updated plans.  
  • Grow our launch teams into guerilla marketing and sales teams to continually strengthen and grow our student community, through events, promotions, communications, and support for other teams, including Educator Partnerships and Tutor Operations.
  • Own an operational budget, and collaborate with the Analytics team to build and maintain reports, dashboards, and metrics to monitor performance.
  • Partner with the Director of Product Marketing to build a playbook that creates a scalable operational process: defining the budget, the approach to on-campus teams and go-to-market launches, and plans for marketing programs, campaigns, and events. 
  • Leverage learnings to ultimately expand our on-campus efforts to the high school and international markets.

Here are some of the experiences and skills you’ll leverage in this role:

  • 7+ years of strategic B2C growth and operational experience, preferably through a marketing lens. 
  • Knowledge of seeding marketplaces and building operational processes for repeatable product launches.
  • Track record of hiring, managing, and scaling high-performance teams, including remote teams and agencies. 
  • Deep tactical experience with leveraging and optimizing different marketing distribution channels.  
  • Involvement with building and owning a multi-year budget, with responsibility for tracking and reporting KPIs.
  • Data-driven and analytical mindset, balanced with a keen understanding for the markets you’re launching and a high-degree of empathy -- for your team and our users.  
  • Massive hustler, combining an entrepreneurial spirit with a get-it-done attitude.
  • Demonstrated understanding of how (and when) to get buy-in and involve internal stakeholders in the operational process (including marketing, legal, finance, engineering, and more).

Bonus Points:

  • Connection to education or education-technology
  • Experience with user-generated content 
  • MBA degree

About Us:

At Course Hero, we have an awesome team and a truly engaging culture. We are customer-focused, collaborative, responsible, gritty and we love to learn. Our bold mission is to help students graduate confident and prepared!

We are not the only ones that think we’re onto something big. Course Hero has been recognized as the 245th Fastest Growing Company in North America on Deloitte’s 2018 Technology Fast 500 and also 2018’s One of the Best Places to Work in the Bay Area by San Francisco Business Times and Silicon Valley Business Journal. Read up on some of our recent news coverageblog, and learn more about us to see what it is like to work with our team. 

Benefits & Perks:

  • Bay Area competitive salary and stock options.
  • Full medical coverage (medical, dental, vision, life) for you and your dependents.
  • 401(k) program with generous company match to help you save for the future.
  • Annual education reimbursement of $1500 to encourage continued learning.
  • 16 weeks of paid maternity AND paternity leave.
  • Inclusive team events and outings on a quarterly basis: cooking classes, team trips, sporting events, escape rooms, karaoke, pottery and paint classes, bowling, and much more! 
  • Catered weekly lunches, on-site cafe discount, and an endless snack and drink supply.
  • Local move program: $10,000 for you to move within 10 miles of our office!
  • Flexible office-hours and remote work policy to support work-personal life balance.
  • Membership at onsite fitness club, with classes, pool, rockwall, and spa services.
  • Monthly commuter benefits of $150, free shuttle service from Redwood City CalTrain and mobile phone allowance.
  • Top-of-the line equipment, standing desks and anything you need for a productive and ergonmically sound workspace.
  • 8 paid hours per quarter to volunteer for a cause of your choice.
  • Invites to our many onsite events, including our Master Educator lectures - check out our Lecture Series videos!


Apply for this Job

* Required


U.S. Equal Opportunity Employment Information (Completion is voluntary)

Individuals seeking employment at Course Hero are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.

Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Form CC-305

OMB Control Number 1250-0005

Expires 1/31/2020

Voluntary Self-Identification of Disability

Why are you being asked to complete this form?

Because we do business with the government, we must reach out to, hire, and provide equal opportunity to qualified people with disabilities1. To help us measure how well we are doing, we are asking you to tell us if you have a disability or if you ever had a disability. Completing this form is voluntary, but we hope that you will choose to fill it out. If you are applying for a job, any answer you give will be kept private and will not be used against you in any way.

If you already work for us, your answer will not be used against you in any way. Because a person may become disabled at any time, we are required to ask all of our employees to update their information every five years. You may voluntarily self-identify as having a disability on this form without fear of any punishment because you did not identify as having a disability earlier.

How do I know if I have a disability?

You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition.

Disabilities include, but are not limited to:

  • Blindness
  • Deafness
  • Cancer
  • Diabetes
  • Epilepsy
  • Autism
  • Cerebral palsy
  • Schizophrenia
  • Muscular dystrophy
  • Bipolar disorder
  • Major depression
  • Multiple sclerosis (MS)
  • Missing limbs or partially missing limbs
  • Post-traumatic stress disorder (PTSD)
  • Obsessive compulsive disorder
  • Impairments requiring the use of a wheelchair
  • Intellectual disability (previously called mental retardation)
Reasonable Accommodation Notice

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

1Section 503 of the Rehabilitation Act of 1973, as amended. For more information about this form or the equal employment obligations of Federal contractors, visit the U.S. Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.