Role Overview
- Coupang’s process innovation play a critical role in driving our phenomenal growth by identifying and optimizing the cost and process. As a Principal, Process Innovation, you will conduct review of fulfillment center operational process and identify ways to boost productivity by optimizing manpower and reducing process lead time.
Key Responsibilities
- Conduct review of fulfilment center operational process and identify ways to boost productivity by optimizing manpower and reducing process lead time
- Support in national fulfilment center network design, optimal throughput calculation and load balancing between the fulfilment centers
- Coordinate with the facility design and automation team to roll out automation and recommend ideas for material flow design or stations setup
- Support in design, roll out and optimization of supply chain processes such as crossdock and replenishment across the network
- Use industrial engineering standards to develop process path targets to achieve cost targets
- Communicate with leadership on areas that can be improved within the organization and provide advice on how to improve
- Conduct quantitative analysis to be able to identify root causes of operational issues and recommend solutions based on data
- Design, conduct and analyze experiments to test new operational ideas or fulfilment strategies. Convert the results into actionable recommendations.
Qualification
- Bachelor's degree or higher in Industrial Engineering, Supply Chain, Operations Management, or related field
- +10 years of experience as a process / industrial engineer in manufacturing, supply chain, or e-commerce
- Understanding of warehouse design
- Experience in capacity planning, facility design, including throughput and maximum capacity
- Facility design and introduction experience
- Lean Concept Specialist-Material Flow, Value Stream Map (VSM), 7 Waste Types
- Intermediate to advanced skills in MS Excel
- Ability to communicate information effectively at different levels
- Willingness to dig-in and understand the data and to leverage creative thinking and problem-solving skills are absolute musts
- Biz level of English proficiency (speaking, reading & writing)
Location
- Jamsil, Seoul
