Senior Product Manager (Marketplace Product)
Description
We exist to wow our customers. We know we're fulfilling our mission when we hear our customers say, "How did we ever live without Coupang?" Born out of an obsession to make shopping, eating, and living easier than ever, we’re collectively disrupting the e-commerce industry worth hundreds of millions of dollars from the ground up. We are one of the fastest-growing e-commerce companies that established an unparalleled reputation for being a dominant and reliable force in South Korean commerce.
We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. We are all entrepreneurial surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day.
Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world.
Job Overview
The Coupang Marketplace business is responsible for providing a scalable platform where sellers of any scale and size can be successful selling on Coupang. In this role, you will have opportunity to deeply understand the vibrant online seller community in South Korea and Asia. Coupang Marketplace is seeing significant year-over-year business growth, and we are building the team to get us there.
Key responsibilities
- As a product manager on our Marketplace business, you will dive deep into specific aspect of seller lifecycle that includes seller acquisition, product listings, managing orders and shipments etc.
- Own the product vision, strategy, roadmap and KPIs of a specific business function.
- Lead the entire product life cycle from inception to launch, including writing product requirements, defining use cases, setting success metrics, running A/B tests and increasing customer adoption.
- Identify opportunities to generate revenue by removing any friction points in the end-to-end customer/seller experience.
- Have a deep understanding of the customer and provide the Voice of the Customer to stakeholders.
- Establish strong partnerships with UX designers, developers, Customer Support and business stakeholders to support business growth.
Qualifications
- Minimum 5 years of experience in product management, including developing, delivering and executing on a strong product vision.
- Analytical thinker who works well in a fast-paced, data-driven and highly ambiguous entrepreneurial culture
- Demonstrated ability to work with cross-functional teams and manage multiple projects.
- Bias for action and willingness to get your hands dirty to get any job done.
- Sound business judgment and proven ability to effectively communicate and influence others.
Preferred
- Experience in launching consumer facing products.
- Bachelor’s degree in computer science, Engineering, or equivalent experience
- Industry work experience related to eCommerce or B2B SaaS
- Hands-on experience in Agile/Lean practices and software development
- Fluent in English and Korean
