첨부된 ‘사내공모지원서 양식’ 을 작성하신 후 반드시 제출하여 주시기 바랍니다.

Please complete the attached the Internal Transfer Request Form and submit it.

쿠팡 이메일 계정으로 지원해 주세요.

Please make sure you are applying with your Coupang e-mail address.

 

 

 

Team Description :

Coupang’s Global Ecommerce Supply Chain is seeking a dynamic and motivated Global Supply Chain Program Manager.  This person must be entrepreneurial by nature with responsibility for contributing to a positive customer experience on Coupang’s global supply chain team.  The individual will also work cross functionally within the organization as well as with well our external network. The primary goal of this role is to help Coupang Jigku businesses build and drive an efficient supply chain for our customers

 

 

What you will do :

  • Begins everyday Obsessing over Customer Experience. Starts with customer focused objectives and works backwards.  Builds solutions to address and Wow our Customers
  • Reviews end-to-end customer journey thoroughly and defines any front-end customer experiences on global supply chain
  • Analyzes As-Is business performance and defines success metrics & strategy for business optimization and continuous improvement on standard operating procedure.  Be a strategic thought partner to group members in different parts of the business and liaison with external network to address company-wide global solution for the growth of global selection
  • Creates project roadmap and maintains project priorities within Global eCommerce Supply Chain organizaion

 

Basic Qualifications:

  • Over 7-10 yrs of relevant work experience in PM role on eCommerce
  • Ability to speak and write in English & Korean in a proficient and concise way. Other language are a plus
  • Experience and track record of delivering E2E projects at scale
  • SOP/Policy setup or new business building experience on eCommerce, Cross border
  • Previous experience in eCommerce and logistics
  • Bachelor's degree majored in business, finance, analytical or related majors. (mathematics, engineering, statistics, economics, marketing etc.)

 

 

Preferred Qualifications:

  • Ability to prioritize work in a complex, fast-paced environment with many asks and multiple stakeholders
  • Able to balance strategy with strong operational skills - able to understand, deconstruct, streamline and optimize complex, large-scale business processes
  • High standards and a bias toward action
  • Always ensures business goals and plans are in line with “Wowing the Customer.” Never sacrifices customer experience for short-term goal
  • Sound business judgment and proven ability to effectively communicate and influence others, including executive level reviews
  • Analytical and problem-solving skills to find creative ways to cover come obstacles
  • Advanced level of data analytics tools, such as Excel

 

 

Coupang’s Global Ecommerce Supply Chain is seeking a dynamic and motivated Global Supply Chain Program Manager.  This person must be entrepreneurial by nature with responsibility for contributing to a positive customer experience on Coupang’s global supply chain team.  The individual will also work cross functionally within the organization as well as with well our external network. The primary goal of this role is to help Coupang Jigku businesses build and drive an efficient supply chain for our customers

 

 

What you will do 

  • Begins everyday Obsessing over Customer Experience. Starts with customer focused objectives and works backwards.  Builds solutions to address and Wow our Customers
  • Reviews end-to-end customer journey thoroughly and defines any front-end customer experiences on global supply chain
  • Analyzes As-Is business performance and defines success metrics & strategy for business optimization and continuous improvement on standard operating procedure.  Be a strategic thought partner to group members in different parts of the business and liaison with external network to address company-wide global solution for the growth of global selection
  • Creates project roadmap and maintains project priorities within Global eCommerce Supply Chain organizaion

 

Basic Qualifications

  • Over 7-10 yrs of relevant work experience in PM role on eCommerce
  • Ability to speak and write in English & Korean in a proficient and concise way. Other language are a plus
  • Experience and track record of delivering E2E projects at scale
  • SOP/Policy setup or new business building experience on eCommerce, Cross border
  • Previous experience in eCommerce and logistics
  • Bachelor's degree majored in business, finance, analytical or related majors. (mathematics, engineering, statistics, economics, marketing etc.)

 

 

Preferred Qualifications

  • Ability to prioritize work in a complex, fast-paced environment with many asks and multiple stakeholders
  • Able to balance strategy with strong operational skills - able to understand, deconstruct, streamline and optimize complex, large-scale business processes
  • High standards and a bias toward action
  • Always ensures business goals and plans are in line with “Wowing the Customer.” Never sacrifices customer experience for short-term goal
  • Sound business judgment and proven ability to effectively communicate and influence others, including executive level reviews
  • Analytical and problem-solving skills to find creative ways to cover come obstacles
  • Advanced level of data analytics tools, such as Excel

 

팀 소개

쿠팡의 글로벌 이커머스 공급망 팀의 프로그램 매니저는 쿠팡 직구 비지니스가 고객을 위해 효율적인 공급망을 구축하고 운영할 수 있도록 지원하기 위해 투절한 기업가 정신과 다양한 내부 부서 간의 긴밀한 협업을 통해 긍정적인 고객 경험에 기여하시게 됩니다. 

 

업무 내용

  • 고객 경험에 대한 집착으로 하루를 시작하며, 고객 중심의 목표에서부터 시작해 거꾸로 작업 (Work backwards) 및 고객 문제 해결을 통한 고객 감동을 실현할 솔루션을 구축합니다. 
  • 엔드투엔드 고객 여정의 철저한 검토 및 글로벌 공급망의 모든 프로트엔드 고객 경험을 정의합니다.
  • As-Is 비지니스 성과를 분석하고 비지니스 최적화 및 SOP 의 지속적인 개선을 위한 성공 지표와 전략 정의 및 비지니스 각 부문의 담당자와 전략적 사고 파트너 역할을 수행하며 외부 네트워크와의 연계를 통해 글로벌 셀렉션 확대를 위한 전사적 글로벌 솔루션을 실행합니다. 

 

자격 요건

  • 최소 7~10년 이상의 이커머스 Program Management 직무 경력을 보유하신 분
  • 유창한 한국어 & 영어 구사가 가능하신 분 
  • 이커머스, 크로스보더에 대한 SOP/정책 수립 또는 신규 비지니스 구축 경험을 보유하신 분
  • 이커머스 및 물류 분야 관련 경력을 보유하신 분
  • 경영학, 재무학, 분석학 또는 관련 전공 학사 학위를 수여하신 분 (수학, 공학, 통계학, 경제학, 마케팅 등) 

 

우대 요건

  • 다수의 요청과 여러 이해관계자가 얽힌 복잡하고 급변하는 환경에서 업무의 우선순위를 결정하실수 있는 분
  • 전략과 효율적인 운영 능력을 균형있게 조율하고, 복잡한 대규모 비지니스 프로세스를 파악, 분석, 간소화 및 최적화하실수 있는 분
  • 비지니스 목표와 계획이 항상 "고객 감동"에 부합하는 확인 가능하며, 단기적인 목표를 위해 고객 경험을 희생하지 않는 분
  • 임원 검토를 포함해 다른 구성원에게 효과적으로 커뮤니케이션을 진행하고 여향력을 행사할 수 있는 검증된 능력 및 탄탄한 비지니스 판단력을 가지고 계신 분
  • 분석 및 문제 해결 능력으로 차의적인 장애물 해결 방안을 찾는 능력을 보유하신 분
  • 엑셀 등 데이터 분석 도구 상급 수준 및 높은 기준을 보유하시고, 행동 지향적인 분 

 

제출서류 

  • 영문 이력서 

 

 

첨부된 ‘사내공모지원서 양식’ 을 작성하신 후 반드시 제출하여 주시기 바랍니다.

Please complete the attached the Internal Transfer Request Form and submit it.

쿠팡 이메일 계정으로 지원해 주세요.

Please make sure you are applying with your Coupang e-mail address.

 

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