Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.  

We have recently launched our services in Taiwan including Rocket Delivery which offers next-day delivery for a wide selection of items at affordable prices and Rocket Overseas which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond. 

We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did we ever live without Coupang?” 

Position: Principal, Program Management Supply Planning

We are seeking a data wizard Program Manager to lead the development and implementation of advanced ordering logics for our instock programs. You will play a critical role in optimizing supplier relationships and logistical efficiencies by designing innovative solutions to address demand forecast variability and optimize order placement. 

What will you do?    

  • Develop and implement advanced order logic systems to minimize stockouts and improve supplier efficiency 

  • Analyze demand forecast data and past supply patterns to identify trends and predict future needs 

  • Design order patterns to smooth out order fluctuations to help suppliers grow with us 

  • Collaborate with cross-functional teams (e.g., engineering, instock, buyers, supply chain, logistics) to ensure best design outcome and program implementation 

  • Track and measure the performance of in-stock programs and identify areas for improvement 

Essential Qualifications:  

  • 10+ years of overall experience in analytical fields 

  • 5+ years of experience in Supply planning or Demand planning capacity 

  • Proven track record of developing and implementing data-driven solutions 

  • Deep understanding of demand forecasting, supply chain management, and retail logistics 

  • Expertise in Excel modeling and analytical tools 

  • Excellent communication and collaboration skills 

  • English proficiency to collaborate with overseas stakeholders 

Preferred Qualifications:   

  • Experience in the e-commerce industry 

  • Knowledge of inventory management principles 

Recruitment Process  

  • Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer 
  • The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances. 
  • Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage. 

Things to Consider  

  • This job posting may be closed prior to the stated end date for application if all openings are filled.
  • Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
  • Coupang does not discriminate against disabled applicants or those with veteran status. We are proud to offer equal opportunities for all applicants. 

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