Director, Internal Controls

Company Introduction

We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did we ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we’re collectively disrupting the multi-billion-dollar e-commerce industry from the ground up. We are one of the fastest-growing e-commerce companies that established an unparalleled reputation for being a dominant and reliable force in South Korean commerce.

We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. We are all entrepreneurial surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day. 

Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world.

Role Overview

• This position is a part of Coupang’s second line of defense. The ideal candidate will possess the following traits:

• The ability to break a challenge down into root cause and drive effective solutions.
• Success at influencing without authority and partnering with key stakeholders to drive efficient processes that meet our compliance requirements.
• Experience in building and maintaining internal control environments in large, multinational companies.
• Experience in
• supporting process owners in requests from the company’s external auditors, internal auditors and others on all matters related to internal controls compliance, including evaluation and resolution of identified control deficiencies.
• Knowledge in conducting risk assessments of key accounts, financial reporting processes and information systems, and coordinate the scope of the internal controls monitoring process, ensuring adequate coverage.
• Skills in coordinating with leadership on the design, implementation and evaluation of general and automated system controls and configurations.
• Ability to Evaluate the design of internal control activities, maintain and update key controls, ensure controls documentation reflects a high level of quality.

What you will do

• Partner with process owners to design internal controls for new and emerginging businesses.
• Develop and execute projects to optimize components of the SOX environment.
• Monitor changing business environment for items that may impact the company.
• Serve as a technical resource on all internal controls matters, including development, refinement and documentation of internal controls.
• Assess control deficiencies to evaluate the impact on the overall control environment and develop the business response.
• Drive process improvement by directly supporting the Head of Controls and other Accounting Leadership.

Basic Qualifications

• Minimum of 10 years experience in audit, internal controls, and/or financial compliance
• A solid understanding of internal controls and US SOX requirements
• Effective project management skills in collaborating with others in completing tasks
• Strong critical thinking skills
• Strong reading, writing and verbal communication skills in English
• Possess appropriate skills and working knowledge of the key internal control concepts
• Experience in developing SOX documentation (narratives and flowcharts)
• Bachelor's degree in Accounting or Finance from four-year college or university

Preferred Qualifications

• Professional credentials on-hand or in-progress, such as CIA, CPA, and CFE
• Fluent in Korean language (speak, read, write)
• Public accounting experience (Big 4) is a plus (U.S. or Korean)
• Experience in SOX internal controls program management and/or SOX consulting/auditing a plus

Recruitment Process and Others

Recruitment Process

• Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer
• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.

Things to Consider

• This job posting may be closed prior to the stated end date for application if all openings are filled.
• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
• Coupang does not discriminate against disabled applicants or those with veteran status. We are proud to offer equal opportunities for all applicants.
• Job titles and responsibilities may be subject to change depending on the candidate’s overall experience, etc. This will be communicated to the candidate at the appropriate time before the offer.

Privacy Notice

• Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below. https://www.coupang.jobs/kr/privacy-policy

Document Return Policy

• This notification is given pursuant to Article 11 (6) of the Fair Hiring Procedure Act.  
• A job applicant, who has applied but not been finally selected for a position at Coupang (the “Company”), may request the Company to return his/her hiring documents submitted pursuant to the Fair Hiring Procedure Act.  However, this will not apply where the hiring documents were submitted via the website of the Company or e-mail, or where the job applicant submitted those documents voluntarily without a request from the Company.  In addition, if the hiring documents were destroyed due to a natural disaster or any other reasons not attributable to the Company, such documents will be deemed to have been returned to the job applicant. 
• A job applicant who wishes to request the return of his/her hiring documents pursuant to the main sentence of paragraph 2 above should fill out a “Request for Return of Hiring Documents” [Annex Form No. 3 in the Enforcement Rule of the Fair Hiring Procedure Act] and submit the request to the Company by email (the email address of the Company’s point of contact provided to the job applicant’s email address, which is indicated in the application reply email) In such case, within fourteen (14) days from the date of identifying the receipt of the request, the Company will send the hiring documents to the job applicant’s designated address via registered mail.  Please be informed that the job applicant is required to pay the postage on the registered mail. 
• In preparation for a job applicant’s request for the return of hiring documents pursuant to the main sentence of paragraph 2 above, the Company shall retain the original hiring documents submitted by the job applicant for 180 days from the completion of the recruiting process.  If no request is made until the end of this period, all of his/her hiring documents will be destroyed immediately in accordance with the Personal Information Protection Act.