Company
We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did we ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we’re collectively disrupting the multi-billion-dollar e-commerce industry from the ground up. We are one of the fastest-growing e-commerce companies that established an unparalleled reputation for being a dominant and reliable force in South Korean commerce. We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. We are all entrepreneurial surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day. Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world.
Job Introduction
As the Retail Systems Product team, this role is responsible for enabling Retail business to grow, especially through selection sourcing and onboarding. With millions of Retail selections and corresponding vendors, it is critical to make sure Coupang has right selection on time for our customers. You will be responsible for working closely with operations and business counterparts to monitor and generate insight and actions to improve quality and health of Retail Selections for Coupang customers. You will be closely working with Retail business team, SCM and/or marking teams, along with other product managers to deliver features and products to the stakeholders.
Key Responsibilities
- Own Retail Selection Monitoring and Boost
- Identify and define post onboarding selection growth opportunities for new and existing products
- Prioritize projects and build short- and long-term roadmap for the team
- Develop Product Development Requirements to tech team and work closely to deliver the feature
- Leverage metrics and analytics to identify opportunities
- Define and own success metrics and drive for impacts
- Analyze and leverage data in Coupang to generate insights and intelligence to promote selection growth
- Lead and drive Retail initiatives
- Lead Retail projects and problems that require deep dive and systematic thinking to grow Retail business
- Work closely with various stakeholders including Business Manager, Finance, Fulfillment, etc. to deliver minimum viable solution
- Set and manage success and guardrail metrics to manage and evaluate the projects
- Work with cross-functional teams (onboarding, business managers, instock, etc.)
Requirements
- 10+ years experience, with demonstrated success in program/product management, business management and/or business operations
- Strong problem-solving mindset and logical data-driven thinking. Deep-dive and process-driven skillsets
- Experience in working in start-up style environment (multiple testings, quick decision making, fast scale up)
- Ability to collaborate/communicate with and align strategy with senior stakeholders (Founder, leadership team), whilst driving execution efficiency
