Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.  

We have recently launched our services in Taiwan including Rocket Delivery which offers next-day delivery for a wide selection of items at affordable prices and Rocket Overseas which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond. 

We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did we ever live without Coupang?” 

Position : Director, Employee Relations

What will you do?

  • Establishes mid/long-term ER strategies and concrete implementation measures and supervises overall implementation of the measures
  • Preemptively prevents HR/ER risks to accomplish short/mid/long-term ER goals, and contributes to constructing cooperative labor-management relations based on trust
  • Examines HR/ER risk in advance and derives improvement plans
  • Examines compliance with labor laws and proposes measures to address legal risks
  • Performs constant monitoring of changes in the management/labor environment and changes in employee needs and establishes countermeasures

Qualifications:

  • Bachelor’s degree in HR, law or in a related field with minimum 10-12 years of work experience.
  • 8+ years in HR field and with 5+ years of experience in ER management planning and on-site ER management
  • Understanding of Labor Laws. Comprehensive understanding of ER management and conflict management. 
  • Capable of prevent and respond to ER risks based on the understanding of processes of the organization. 

Recruitment Process 

  • Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer 
  • The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances. 
  • Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage. 

Things to Consider 

  • This job posting may be closed prior to the stated end date for application if all openings are filled. 
  • Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process. 
  • Coupang does not discriminate against disabled applicants or those with veteran status. We are proud to offer equal opportunities for all applicants. 

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