Company Introduction

Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.

Powered by an outstanding end-to-end e-commerce and logistics network and a fanatical culture of customer centricity, Coupang has broken tradeoffs around speed, selection and price. Today, we provide exceedingly fast shipping speeds on millions of items including fresh groceries, delivered within hours nationwide, 365 days a year.

We are doing this for millions of consumers in Korea. Korea is home to one of the largest and fastest growing e-commerce opportunities anywhere in the world.



Job Overview

Performance Management team is responsible for performance/talent management policy & process. Our team supports employees to continue to achieve high levels of expected results in their work, by developing fair principles and efficient procedures for evaluation, promotion, and selection of leaders.Our team also designs new programs to support the business needs of CLTs, serves all the employees within the company across the various functions and levels, and works in a complex collaborative structure. In particular, smooth communication between HRBPs and HRIS is very important.



Key Responsibilities

  • lead performance review and promotion policies and processes.
  • proactively improve the process and program considering both directions: guiding high-performance behaviors and capturing employees’ good experiences
  • link the performance evaluation results to talent practice such as succession planning, key leader development with data-driven approach
  • Work with diverse HR functions such HRBP, HRIS, Recruiting, Compensation, etc and provide support to business leaders to be informed of policy and the process
  • work close to top management and executive level leaders to support their decision makings on the talent, performance and cultural interventions


Basic Qualifications

  • 8+year-experienced in HRM, especially involved in evaluation tasks.
  • Solid HR knowledge which is sufficient to complete jobs to meet broadly defined objectives.
  • Analytical thinker who can organize tasks well and deliver results on the plan.
  • Designing HR policy and system experiences is preferable.
  • Good influencing skills in verbal/written communication with concise and clear manners
  • Flexibility and learning agility are critical to work in this fast-growing company.


Preferred Qualifications:

  • Fluent in English and Korean
  • Work experiences in Relevant industry, fast-growing company



Recruitment Process and Others 

· Recruitment Process

- Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer

- The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.

- Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.

· Things to Consider

- This job posting may be closed prior to the stated end date for application if all openings are filled.

- Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.

- Coupang does not discriminate against disabled applicants or those with veteran status. We are proud to offer equal opportunities for all applicants.

· Privacy Notice

- Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below. (Korea) 

· Document Return Policy 

- This notification is given pursuant to Article 11 (6) of the Fair Hiring Procedure Act.

- A job applicant, who has applied but not been finally selected for a position at Coupang (the “Company”), may request the Company to return his/her hiring documents submitted pursuant to the Fair Hiring Procedure Act. However, this will not apply where the hiring documents were submitted via the website of the Company or e-mail, or where the job applicant submitted those documents voluntarily without a request from the Company. In addition, if the hiring documents were destroyed due to a natural disaster or any other reasons not attributable to the Company, such documents will be deemed to have been returned to the job applicant.

- A job applicant who wishes to request the return of his/her hiring documents pursuant to the main sentence of paragraph 2 above should fill out a “Request for Return of Hiring Documents” [Annex Form No. 3 in the Enforcement Rule of the Fair Hiring Procedure Act] and submit the request to the Company by email ( In such case, within fourteen (14) days from the date of identifying the receipt of the request, the Company will send the hiring documents to the job applicant’s designated address via registered mail. Please be informed that the job applicant is required to pay the postage on the registered mail.

- In preparation for a job applicant’s request for the return of hiring documents pursuant to the main sentence of paragraph 2 above, the Company shall retain the original hiring documents submitted by the job applicant for 180 days from the completion of the recruiting process. If no request is made until the end of this period, all of his/her hiring documents will be destroyed immediately in accordance with the Personal Information Protection Act.


Apply for this Job

* Required