Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.

Powered by an outstanding end-to-end e-commerce and logistics network and a fanatical culture of customer centricity, Coupang has broken tradeoffs around speed, selection and price. Today, we provide exceedingly fast shipping speeds on millions of items including fresh groceries, delivered within hours nationwide, 365 days a year.

We are doing this for millions of consumers in Korea. Korea is home to one of the largest and fastest growing e-commerce opportunities anywhere in the world.


Job Overview

We are looking for an experienced product manager to focus on scaling how retail teams and suppliers manage, market and merchandise products on Coupang. In this role you will be leading how we identify, prioritize and automate the addition and management of products for Coupang’s innovative Rocket delivery. You will have direct ownership over the adoption, feature prioritization, product definition, messaging, customer interaction and product strategy.

Retail Systems is responsible for helping Coupang scale the retail business to include millions of products from tens of thousands of vendors. We build decision support systems, self-service tools and an automation platform which enables retail teams and vendors to be more productive.


Basic Qualifications

  • 5+ years of product management experience developing and launching products

  • Proven ability to connect with stakeholders, identify unmet needs, and come up with innovative ways of meeting them

    via new products or feature launches

  • Hands on experience working with designers, program managers and engineering teams in an Agile environment

    focused on delivering against a product roadmap

  • Analytical and problem solving skills to find creative ways to overcome obstacles

  • Good verbal and written communication skills

  • Technical background with a demonstrated ability to understand technical challenges and make educated trade-offs

  • Demonstrated ability to achieve stretch goals in a highly innovative and fast paced environment.

  • BA / BS in a technical field or equivalent


Preferred Qualifications

  • Master’s degree in an analytical or engineering discipline or MBA preferred

  • Track record of shaping the business strategy for software products or services.

  • Experience working with global product development teams.

  • Experience in a product management role defining features and roadmap for business systems (e.g. CRM, ERP, BPM)

  • Smart about choosing between fast and right  



Recruitment Process and Others 

  • Recruitment Process
    • Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer
    • The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
    • Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.

  • Things to Consider
    • This job posting may be closed prior to the stated end date for application if all openings are filled.
    • Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
    • Coupang does not discriminate against disabled applicants or those with veteran status. We are proud to offer equal opportunities for all applicants.

  • Privacy Notice 
  • Document Return Policy
    • This notification is given pursuant to Article 11 (6) of the Fair Hiring Procedure Act.
    • A job applicant, who has applied but not been finally selected for a position at Coupang (the “Company”), may request the Company to return his/her hiring documents submitted pursuant to the Fair Hiring Procedure Act.  However, this will not apply where the hiring documents were submitted via the website of the Company or e-mail, or where the job applicant submitted those documents voluntarily without a request from the Company.  In addition, if the hiring documents were destroyed due to a natural disaster or any other reasons not attributable to the Company, such documents will be deemed to have been returned to the job applicant.
    • A job applicant who wishes to request the return of his/her hiring documents pursuant to the main sentence of paragraph 2 above should fill out a “Request for Return of Hiring Documents” [Annex Form No. 3 in the Enforcement Rule of the Fair Hiring Procedure Act] and submit the request to the Company by email ( In such case, within fourteen (14) days from the date of identifying the receipt of the request, the Company will send the hiring documents to the job applicant’s designated address via registered mail.  Please be informed that the job applicant is required to pay the postage on the registered mail.
    • In preparation for a job applicant’s request for the return of hiring documents pursuant to the main sentence of paragraph 2 above, the Company shall retain the original hiring documents submitted by the job applicant for 180 days from the completion of the recruiting process.  If no request is made until the end of this period, all of his/her hiring documents will be destroyed immediately in accordance with the Personal Information Protection Act.

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