Company Introduction

Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door. Powered by an outstanding end-to-end e-commerce and logistics network and a fanatical culture of customer centricity, Coupang has broken tradeoffs around speed, selection and price. Today, we provide exceedingly fast shipping speeds on millions of items including fresh groceries, delivered within hours nationwide, 365 days a year. We are doing this for millions of consumers in Korea. Korea is home to one of the largest and fastest growing e-commerce opportunities anywhere in the world.

Role Overview

The team focuses on updating, configuring, and maintaining Greenhouse. Day to day operations include candidate data management, permission management, job requestion management, data management, template management, bulk changes, job approvals, configuration updates, maintaining security and privacy requirements, and communication with HR and business teams across all subsidiaries.

What You Will Do

  1. Provides daily support for intermediate to advanced ATS inquiries and issues.
  2. Maintains system configuration, data integrity, and security requirements for all candidate profiles and job requisitions in the system.
  3. Leads on systems development, system upgrades/updates, user experience enhancement, and HR/Recruiting projects that impact Greenhouse.
  4. Maintain integrations with the ATS.

Basic Qualifications

  • 3 to 5 years of experience working in a professional office environment including roles in either human resources, recruiting, administration, or operations.
  • Strong technical skills including experience with Microsoft Excel.
  • Ability to process and handle confidential information with discretion.
  • Ability to quickly comprehend new concepts and embrace them.
  • Comfortable with multitasking and prioritization in a fast-paced environment.
  • Knowledge of Microsoft Office 365.
  • Must be able to demonstrate Korean and English language proficiency.

Preferred Qualifications:

  • 3 to 5 years of experience with applicant tracking systems as an administrator.
  • Prior experience maintaining ATS, IT solutions, or HR Solutions
  • Native fluency in both Korean and English

Recruitment Process and Others 

Recruitment Process

  • Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer
  • The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
  • Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.

Things to Consider

  • This job posting may be closed prior to the stated end date for application if all openings are filled.
  • Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
  • Coupang does not discriminate against disabled applicants or those with veteran status. We are proud to offer equal opportunities for all applicants.

Privacy Notice 

  • Your personal information will be collected and managed by Coupang asstated in the Application Privacy Notice located below. (Korea) (U.S.) (China) 


Document Return Policy

  • This notification is given pursuant to Article 11 (6) of the Fair Hiring Procedure Act.
  • A job applicant, who has applied but not been finally selected for a position at Coupang (the “Company”), may request the Company to return his/her hiring documents submitted pursuant to the Fair Hiring Procedure Act.  However, this will not apply where the hiring documents were submitted via the website of the Company or e-mail, or where the job applicant submitted those documents voluntarily without a request from the Company.  In addition, if the hiring documents were destroyed due to a natural disaster or any other reasons not attributable to the Company, such documents will be deemed to have been returned to the job applicant.
  • A job applicant who wishes to request the return of his/her hiring documents pursuant to the main sentence of paragraph 2 above should fill out a “Request for Return of Hiring Documents” [Annex Form No. 3 in the Enforcement Rule of the Fair Hiring Procedure Act] and submit the request to the Company by email ( In such case, within fourteen (14) days from the date of identifying the receipt of the request, the Company will send the hiring documents to the job applicant’s designated address via registered mail.  Please be informed that the job applicant is required to pay the postage on the registered mail.
  • In preparation for a job applicant’s request for the return of hiring documents pursuant to the main sentence of paragraph 2 above, the Company shall retain the original hiring documents submitted by the job applicant for 180 days from the completion of the recruiting process.  If no request is made until the end of this period, all of his/her hiring documents will be destroyed immediately in accordance with the Personal Information Protection Act.

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