Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.

Powered by an outstanding end-to-end e-commerce and logistics network and a fanatical culture of customer centricity, Coupang has broken tradeoffs around speed, selection and price. Today, we provide exceedingly fast shipping speeds on millions of items including fresh groceries, delivered within hours nationwide, 365 days a year.

We are doing this for millions of consumers in Korea. Korea is home to one of the largest and fastest growing e-commerce opportunities anywhere in the world.

 

Role Overview

As a Principal Product Owner for the Coupang pricing team, you will be responsible for developing scalable pricing solutions for our business stakeholders across millions of catalog items and competitor pricing data points.  You will collaborate with leaders from engineering, data science, operations, and various business teams to help protect Coupang customer trust in our prices and drive opportunities for future business growth. 

 

What You Will Do

  • Develop, maintain, and communicate product vision, roadmaps, goals and milestones.
  • Define use case, product requirements, documents, and proposals with clear minimum viable product (MVP) definition and success metrics
  • Collaborate, communicate, and provide progress reports with key stakeholders
  • Identify and prioritize support resources necessary to achieve successful program outcomes
  • Develop the end-to-end operating plan and process in coordination with the business to successfully achieve business targets and objective key results (OKRs)

 

Basic Qualifications

  • Bachelor’s degree in computer science, engineering, business, management and information Services or related quantitative fields
  • 5+ years of experience with product management, program management, or marketing channel management working utilizing Agile software development methodologies
  • Deep-dive analytical skills that can take ambiguous problems and translate them into scoped features and projects
  • Demonstrated ability to understand technical challenges and make educated trade-offs between time, resources, and business needs
  • Excellent verbal and written communication skills with the ability to influence others without authority

 

Preferred Qualifications

  • 8+ years of experience in product management, program management, or consulting is a plus
  • Previous e-commerce or pricing domain experience
  • Experience working in international environments and globally distributed teams
  • Fluency in English and Korean preferred, but not required.
  • SQL/HQL and/or technical development background a plus

 

Recruitment Process and Others 

  • Recruitment Process
    • Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer
    • The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
    • Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.

  • Things to Consider
    • This job posting may be closed prior to the stated end date for application if all openings are filled.
    • Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
    • Coupang does not discriminate against disabled applicants or those with veteran status. We are proud to offer equal opportunities for all applicants.

  • Privacy Notice 
  • Document Return Policy (This notice MUST be included in a job posting in Korea only to comply with the Fair Hiring Procedure Act.)
    • This notification is given pursuant to Article 11 (6) of the Fair Hiring Procedure Act.
    • A job applicant, who has applied but not been finally selected for a position at Coupang (the “Company”), may request the Company to return his/her hiring documents submitted pursuant to the Fair Hiring Procedure Act.  However, this will not apply where the hiring documents were submitted via the website of the Company or e-mail, or where the job applicant submitted those documents voluntarily without a request from the Company.  In addition, if the hiring documents were destroyed due to a natural disaster or any other reasons not attributable to the Company, such documents will be deemed to have been returned to the job applicant.
    • A job applicant who wishes to request the return of his/her hiring documents pursuant to the main sentence of paragraph 2 above should fill out a “Request for Return of Hiring Documents” [Annex Form No. 3 in the Enforcement Rule of the Fair Hiring Procedure Act] and submit the request to the Company by email (recruitingops@coupang.com) In such case, within fourteen (14) days from the date of identifying the receipt of the request, the Company will send the hiring documents to the job applicant’s designated address via registered mail.  Please be informed that the job applicant is required to pay the postage on the registered mail.
    • In preparation for a job applicant’s request for the return of hiring documents pursuant to the main sentence of paragraph 2 above, the Company shall retain the original hiring documents submitted by the job applicant for 180 days from the completion of the recruiting process.  If no request is made until the end of this period, all of his/her hiring documents will be destroyed immediately in accordance with the Personal Information Protection Act.

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