Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.

Powered by an outstanding end-to-end e-commerce and logistics network and a fanatical culture of customer centricity, Coupang has broken tradeoffs around speed, selection and price. Today, we provide exceedingly fast shipping speeds on millions of items including fresh groceries, delivered within hours nationwide, 365 days a year.

We are doing this for millions of consumers in Korea, one of the world’s largest and fastest growing e-commerce markets. Korea is currently the 5th largest e-commerce market in the world.

What You Will Do

  • Develop the overall logistics capacity strategy, working with teams in and outside of the organization to deliver
  • Extract data insights and develop effective tools and dashboards to present insights to leadership and drive decision making
  • Work autonomously in an ambiguous environment, seeking to define business problems, automation limitations, scaling factors, boundary conditions and drivers of leadership decisions
  • Build a strong partnership with upstream planning functions and effectively measure, control and respond to planning variation
  • Define, prioritize and track progress of key milestones towards achieving your vision and strategic goals
  • Solve ambiguous problems and proactively identify and mitigate risks before they become roadblocks


Basic Qualifications

  • Bachelor's Degree in Supply Chain, Statistics, Engineering, Transportation, Operations Research or other Operations disciplines; or equivalent Masters level degree is required
  • Experience in data processing and analytics, drawing conclusions from data, and building basic models that support business decisions
  • Technical proficiency is data handling and visualization tools including SQL and Tableau or equivalent - should be comfortable with independently owning data analytics required for the role
  • 5+ years of industry experience in supply chain, operations, transportation
  • Comfortable with multiple priorities and able to work under pressure in an often ambiguous environment
  • Superior professional writing and communication skills in English


Preferred Qualifications

  • Experience in programming languages such as R, Python
  • Experience in statistical modeling and optimization is a plus
  • Proven track record of taking ownership and driving results
  • Superior professional writing and communication skills in English
  • Korean language skills are a plus


Recruitment Process and Others

Recruitment Process

  • Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer
  • The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
  • Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.

Things to Consider

  • This job posting may be closed prior to the stated end date for application if all openings are filled.
  • Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
  • Coupang does not discriminate against disabled applicants or those with veteran status. We are proud to offer equal opportunities for all applicants.

Privacy Notice 

  • Your personal information will be collected and managed by Coupang asstated in the Application Privacy Notice located below. (Korea) (U.S.) (China) 

Document Return Policy 

  • This notification is given pursuant to Article 11 (6) of the Fair Hiring Procedure Act.
  • A job applicant, who has applied but not been finally selected for a position at Coupang (the “Company”), may request the Company to return his/her hiring documents submitted pursuant to the Fair Hiring Procedure Act.  However, this will not apply where the hiring documents were submitted via the website of the Company or e-mail, or where the job applicant submitted those documents voluntarily without a request from the Company.  In addition, if the hiring documents were destroyed due to a natural disaster or any other reasons not attributable to the Company, such documents will be deemed to have been returned to the job applicant.
  • A job applicant who wishes to request the return of his/her hiring documents pursuant to the main sentence of paragraph 2 above should fill out a “Request for Return of Hiring Documents” [Annex Form No. 3 in the Enforcement Rule of the Fair Hiring Procedure Act] and submit the request to the Company by email ( In such case, within fourteen (14) days from the date of identifying the receipt of the request, the Company will send the hiring documents to the job applicant’s designated address via registered mail.  Please be informed that the job applicant is required to pay the postage on the registered mail.
  • In preparation for a job applicant’s request for the return of hiring documents pursuant to the main sentence of paragraph 2 above, the Company shall retain the original hiring documents submitted by the job applicant for 180 days from the completion of the recruiting process.  If no request is made until the end of this period, all of his/her hiring documents will be destroyed immediately in accordance with the Personal Information Protection Act.

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