Senior Director, Global Business Operations Construction

Key Responsibilities

Support the VP Global business operations in  ensuring timely and cost optimized execution of  construction project management process from  start to end  throughout network

  • Leads and manages teams of construction and process improvement managers
  • Works closely with all Coupang stakeholders to identify ideal locations for new or expanded fulfillment centers or camps based on available market conditions
  • Drives with key functions financing solutions, return on investments to build new FC vs. lease with redesign
  • Coordinates with Project Managers the relevant planning and staffing of construction projects
  • Identifies with procurement and real estate new suppliers and external partners to address critical business needs
  • Drives with procurement the direct interface with construction general contractors during the bidding, contract management, award, execution and acceptance phases to deliver on time, efficient and high-quality solutions
  • Evaluates and validates bids with detail and accuracy
  • Confirms the construction project scope and request for proposals
  • Responsible for the overall performance of project and teams in terms of budget and schedule while mitigating execution, compliance risks and leading the resolution of issues and concerns
  • Develops, enforces and audits company process improvements and policies in relation to end to end construction scope including design, procurement and project management
  • Drives with authority key risks identification and solutions, functional and business decisions
  • Establishes clear expectations and communications with the senior management
  • Hires and develops more junior roles with constant feedback and exemplary leadership


Basic Qualifications

  • Bachelor’s degree in engineering, Construction Management or comparable field or equivalent leadership experience
  • 10 to 15 years of experiences in construction fields or leadership related roles
  • Experience leading and managing a team including hiring, coaching and managing conflicts
  • Project Management experience from design phase through implementation and operation\
  • Experienced in costs reduction initiatives with creative, timely, quality solutions
  • Skilled in fulfillment centers launch, operations and redesigns
  • Proven record of return on investments on large scale projects
  • Experience negotiating construction, procurement and labor contracts


Preferred Qualifications

  • Masters degree in engineering or construction management preferred
  • Ability to efficiently communicate Coupang requirements to Senior Management, peers and external parties such as public officials and vendors

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