Is that you?
Are you a visionary personality looking for an opportunity to think big? Can you develop a holistic, long-term Transportation Network strategy that will optimally flow products from vendors to our fulfillment centers (first-mile delivery), among fulfillment centers, hubs, and our camps (middle-mile delivery)? Do you enjoy breaking down and solving complex transportation problems during flows and fullness for our fulfillment centers and delivery among hubs and camps? Do you want to be part of a growing organization designing and launching new transportation models and focusing first on our customer and working backward?
Customers want to buy online and receive their goods quickly. We, Coupang, are leaders in "last-mile" delivery. We own the delivery process end-to-end, all the way to your doorstep, with our fulfillment centers, trucks, and Coupang men. To mirror the success seen in the last mile, we are now paying more attention to the "first-mile" and "mid-mile" transportation networks to achieve greater efficiencies. The experienced leader will help create a transportation network strategy for goods flows from vendors to our fulfillment centers (first-mile delivery), among fulfillment centers, hubs, and our camps (middle-mile delivery). He or she will work closely with our transportation partners to effectively manage during these flows. This leader will approach innovation and thinking outside the box and deepen the network to come up with a solution. He or she will work with leaders across retail and global operations, technology teams, multiple carrier partners, and senior leadership to manage operations projects, drive continuous improvement, and enhance carrier performance. The role will heavily involve optimization of milk-run, linehaul, and transshipment based on transportation mode utilization, speed, and distance traveled by shipments.
As an integral part of Coupang Transportation, the Senior. Director of Transportation is responsible for:
-. Planning and execution of the milk-run network. Contract and manage 3PL transport mixed loads to pick up goods from various suppliers to deliver to FCs.
-. Planning and implementation of the linehaul network. The role ensures the cost-effective and reliable networking of Coupang FCs and line haul connections to all Coupang hubs, camps and third-party carrier facilities.
-. Understanding and realizing the overall transportation strategy and continually identifying operational, service, and process improvements concerning customer experience enhancement in a cost-effective environment.
-. Interfacing, influencing and partnering with Coupang's Fulfilment Centers (FC), Hubs, Camps, Supply Chain, Customer Service, Retail and Finance teams, and externally with service providers, offering business and logistics expertise to ensure optimal delivery of service solutions.
-. Relentlessly focusing on metrics to measure performance such as load utilization, capacity availability, on-time delivery, etc. to identify defects and trends, working cross-functionally across all partners to identify sustainable solutions for service delivery.
-. Driving standardization of operational procedures and partnering with operations and technology partners to build repeatable and predictable structures in areas of ambiguity to increase consistency and reliability of operational performance
-. Hiring, coaching, and developing their team to develop their operational and leadership skills while actively developing the future leadership pipeline.
-. 15+ years of experience within Supply Chain and Logistics practices such as distribution, retail, and any other state of the art Supply Chain/Logistics industrial company.
-. Experience in leadership positions in Supply Chain, Logistics or Transportation functions
-. Strong ability to manage multiple operational tasks in a fast-paced and demanding environment.
-. Good Understanding of logistics network management and warehouses processes
-. Decision Making/ Problem Solving: Proactively gathers the right data from appropriate sources, probes/considers all of the facts, take into account other perspectives, conducts root cause.
-. Planning and Organizing: Able to evaluate priorities appropriately; apt at resolving conflict and communicate intentions clearly; delivering within time constraints.
-. Presentation skills: excellent written & well-polished verbal communication skills; presence and ability to think on his or her feet
-. Ability to manage, motivate, and influence employees and partners
-. Strong interpersonal and relationship-building skills.
- Fluent in English and familiar with Korea Transportation market
-. Master's level degree, MBA or higher preferred
-. Experience of data-driven decision-making skills
-. Demonstrated experience of having worked in international environments