As the leader of the operations team for Coupang Eats, you will build the processes that will expand the Rocket Delivery Customer experience to the pre-order and the on-demand deliveries. You will lead the operations team that will deal with hundreds of thousands of stores and restaurants throughout Korea.
- Establish merchant and store operations team and the process
- Facilitate the on-boarding of the Customers, couriers, and stores
- Collect product and feature requirements for operational excellence
- Convert and expand existing Car Flex fleet for on-demand delivery
- Help develop Customer acquisition strategy with focus in execution
- 5+ years of experience in operations or logistics, including developing, delivering and executing on a strong product vision
- Analytical thinker who works well in a fast-paced, data-driven and highly ambiguous entrepreneurial culture
- Ability to effectively communicate with stakeholders
- Demonstrated ability to manage, and prioritize multiple projects
- Desire to have an impact on how people shop and live
- Startup experience
- Experience in launching products in B2C and B2C settings
- E-commerce experience
Recruitment Process and Others
1. Recruitment Process: Application Review - Phone Interview - Onsite Interview - Offer
(The recruitment process may be different depending on the job and may be changed due to scheduling and circumstances.)
a. This job post may be closed early if all openings are filled.
b. If there is any false information in the application, the offer may be cancelled.
c. Veteran status or disability will not result in any disadvantages in the recruitment process.
d. Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.