[About Coupang Fulfillment Services (CFS)]
Coupang Fulfillment Services (CFS) is a Coupang subsidiary that is responsible for all matters pertaining to Fulfillment Centers (FCs). CFS owns FC operations, and encourages operational efficiency and expertise to drive innovation, which is the engine behind Coupang’s growth as a global e-commerce company. CFS operates seven FCs, three of which are mega FCs (INC, DEO, DAE).
[About Fulfillment Centers (FC)]
Fulfillment Centers (FCs) are Coupang’s inventory processing facilities – here, our products are received, loaded, packed and shipped out. FCs are not simple warehouses, but automated factories; indeed, they are an amalgamation of cutting edge technology. Just like a manufacturing factory, each part of the process is segmented and clearly defined; data drives the flow from inbound to outbound, helping us utilize the given space/time most efficiently and eliminate waste. Our FCs are the prime example of optimal FC systems. 
As our Principal, Finance Manager_Inchoen FC for Fulfillment Finance, you will be responsible for operational reporting and insights to make our consumer experience world-class.
  •  The Finance Controller will support Coupang Fulfillment Services and report to the Finance Regional Director responsible for all new large and dawn delivery fulfillment centers in the country. This team member will partner with the Directors of operations and their leadership teams to develop and execute against the company’s strategic multi-year plans.  This position is a leadership position that requires critical thinking and decision-making focused on waste elimination and productivity improvements to support the rapid growth of the business.  This position will also be responsible for driving a number of strategic initiatives focused on investment optimization and process efficiency.



  • Developing and standardizing new profitability and cost allocation measures
  • Creating more meaningful management reports that are both efficient and can scale with growth
  • Partnering with the global leadership team to develop strategic multi-year plans and implementing processes to prioritize resource decisions
  • Driving annual and multi-year budgeting and variable cost productivity plans
  • Managing operational headcount (staffing) needs for the FC through labor productivity targets and financial modeling
  • Tracking the top investments and initiatives necessary to exceed future state targets
  • Developing fundamental key performance indicators which can be used to effectively diagnose positive or negative trends and support business decisions
  • Leading monthly forecasts and analysis of operating budget to actual results at the Director level
  • Monitor performance indicators, highlighting trends and analyzing causes of unexpected variance Performing deep dive analysis requiring financial modeling to develop recommendations and impact the decision making of senior leadership
  • Plays a role in recruiting. May interview candidates
  • Is a senior IC or manages a small team of ICs
  • Helps more junior members of the team with specific job tasks. Helps with onboarding
  • Executes against objectives, understands how role is connected to broader organization
  • Self-starter, shows ability to work independently when given clear direction
  • Shows good judgment on tactical decisions
  • Has some level of specialty
  • Able to drive presentations to VP. May participate in presentations to CEO
  • Likely works cross functionally
  • Executes specific portions of the playbook with direction. Drives significant process improvement and is able to remove some roadblocks



  • BA/BS degree in Finance, Accounting, Business, Engineering or similar discipline with analytical bias
  • 8+ years of relevant experience in positions that require analysis and reporting financial results
  • Korean and/or English language fluency
  • Ability to communicate in English both verbally and in writing
  • Experience directly supervising teams and developing people
  • Demonstrated financial acumen and analytical experience delivering forecasting, budgeting, and variance analysis, and data interpretation of business impact and results
  • Experience with advanced proficiency in Excel (pivots, lookups, etc.)
  • Ability to travel; 30%+ travel as needed, primarily to local operations



  • MBA and/ or Professional certification (CPA/CMA/Qualified Accounting certificate) + relevant experience
  • Management experience with demonstrated leadership skills with proven ability to take on and create new assignments
  • Advanced problem solving and root cause analysis combined with proven ability to communicate those analysis
  • Highly analytical, detail oriented and strong business sense; proven ability to manage new ideas and creative solutions
  • Manage and prioritize workload and achieve effective results in a fast-paced, growing and ambiguous environment
  • Experience working with large-scale data mining and reporting tools (i.e. SQL, MS Access, Essbase and/or Cognos) and other financial systems such (i.e. Oracle, SAP, Lawson, JD Edwards)
  • Previous experience within a Manufacturing, Distribution Center or Logistics processes and systems a plus
  • Career progression and willingness to relocate for advancement opportunities
  • Managed individual contributors
  • Proven familiarity with concepts of Korea Generally Accepted Accounting Principles

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