We are looking to expand our team of Customer Service Advisors in our modern Dunfermline office.
Fantastic starting salary of £18,720 rising to £19,000 after probation
Bi-annual bonus where you can earn up to 15% of your annual salary (payable in Aug and Feb).
If customer service is what you do best, then come and work for a market-leading organisation that offers a range of home plan cover to over 165,00 customers across the UK.
What you'll be doing
- Building strong relationships with all customers through inbound calls
- Provide technical assistance to resolve faults over the telephone
- Make sure all data is correctly logged on the system
- Liaising with different departments
- Achieve KPI's
- Investigating and problem-solving
What we are looking for
- A passion for customer service
- Motivation to hit targets and deadlines
- Be a great communicator
- A team player who enjoys supporting others and sharing best practice
- Flexible and willing to adapt to change
If you're passionate about delivering great customer service apply today.