We are looking to expand our team of Customer Service Advisors in our modern Dunfermline office.

Fantastic starting salary of £18,720 rising to £19,000 after probation

Bi-annual bonus where you can earn up to 15% of your annual salary (payable in Aug and Feb).

If customer service is what you do best, then come and work for a market-leading organisation that offers a range of home plan cover to over 165,00 customers across the UK.

 

What you'll be doing

  • Building strong relationships with all customers through inbound calls
  • Provide technical assistance to resolve faults over the telephone
  • Make sure all data is correctly logged on the system
  • Liaising with different departments
  • Achieve KPI's
  • Investigating and problem-solving

 

What we are looking for

  • A passion for customer service
  • Motivation to hit targets and deadlines
  • Be a great communicator
  • A team player who enjoys supporting others and sharing best practice
  • Flexible and willing to adapt to change

 

If you're passionate about delivering great customer service apply today.

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