At CoreTrust, our mission is to be the one place for all indirect purchasing needs. We envision a prosperous world connected by seamless digital trade and we value building connections, acting nimbly, pioneering exploration, demonstrating fortitude, and driving impact.

To support our rapid growth, we’re seeking a dynamic Category Product Manager, Facilities.

Reporting to the Sr. Director Real Estate, Facilities, and Hospitality Solutions you will support the advancement of our Facilities product offerings within the GPO framework with focus on categories such as Facilities Management, MRO, uniforms & facilities rental services, wireless remote temperature monitoring, LED lighting services & solutions, HVAC equipment & mechanical systems and controls, elevator service maintenance and repair, and others.

In this role you will define product strategy, collaborate cross-functionally, and deliver high- impact solutions tailored to meet the unique needs of our GPO clients. You will support the category product management head in providing day-to-day management, development, and enhancement of our Facilities offerings for our members (current and future) across a broad landscape of member needs and evolving supplier solutions available in the market. Having a strong background in facilities management with an understanding of construction is a must, and a background in sales is preferred. The ideal candidate will have a strong blend of strategic thinking, business acumen, and a deep understanding of GPO dynamics. Additionally, this position will serve as a Subject Matter Expert supporting our Sales Teams and Members.

The mission of the Product Organization is to develop, bring to market, and manage winning offerings and solutions that deliver significant value to our members and suppliers. We help our members spend wisely and operate efficiently by delivering a price advantage, a frictionless buying experience, speed, and value-add services while partnering with our suppliers in launching their products and offerings that grow their market share.

Responsibilities

  • Product Strategy: Develop and communicate a compelling product vision, strategy, and roadmap for our Facilities products within the GPO sector, aligning with Company’s mission and member objectives
  • Cross-Functional Collaboration: Work closely with Strategic Sourcing, Sales, Marketing, Facilities and other teams to ensure the seamless execution of product development initiatives, managing dependencies and fostering alignment
  • Subject Matter Expertise: Serve as CoreTrust Facilities program expert to prospects and members, as needed
  • Supplier Relationship Management: Develop and nurture supplier relationships to enhance existing offerings as well as establish new ones
  • Partnership Development: Establish partnerships with providers complementary to the CoreTrust offering and develop joint go-to-market plans
  • Product Development: Manage end-to-end product development, from concept and design to development, testing, and launch, ensuring timely and successful product delivery
  • Stakeholder Communication: Maintain transparent and effective communication with internal teams and members, ensuring they are informed about product updates and developments
  • Market Insight: Conduct comprehensive market analysis, competitor research, and gather member feedback to identify trends, challenges, and opportunities for innovation
  • Requirement Gathering: Collaborate with stakeholders including GPO members, sales, operations, and potentially key partner teams to gather and prioritize product requirements that cater to member needs and drive Company growth
  • Product Launch: Develop comprehensive launch strategies, partnering with Facilities, Marketing and Sales teams to ensure successful product introductions, encompassing positioning, messaging, and sales enablement tailored to members. Develop and execute training for Sales and Account teams to effectively launch products for members
  • Iterative Improvement: Drive ongoing product iteration based on member feedback, market trends, and emerging technologies
  • Revenue Recognition: Support Product Management Category Head in maximizing revenue from Facilities solution products and services; support outreach to targeted new business opportunities, as needed

Qualifications

  • 7+ years of experience structuring complex commercial contracts with Facilities suppliers (or experience from supplier side structuring contracts with clients), assessing demand, negotiating and sourcing Facilities spend to support Facilities needs across enterprise
  • Strong industry knowledge across Facilities and familiarity with Facilities procurement practices and buying behaviors
  • Interpersonal and relationship-building skills to build credibility and foster professional relationships with stakeholders at various levels
  • Negotiation experience with relevant knowledge and experience in Facilities contract negotiations and understanding of relevant contract terms and conditions
  • Understanding of supplier economics and levers for strong partnership
  • Product research and development experience
  • Strong communication skills, both written and verbal
  • Strong work ethic and demonstrated ability to be nimble and flexible to drive goals/projects to completion
  • Ability to work independently, while also prioritizing team goals and articulating point of view
  • Demonstrated growth mindset to continuously improve self, team, and solutions offered
  • Analytical mindset, comfortable using data to drive informed product decisions
  • Familiarity with product management software and tools preferred
  • Problem-solving orientation with a proactive and innovative mindset
  • Passion for driving operational efficiency and value through Facilities solutions within the GPO framework
  • Excellent project management skills, capable of managing multiple projects and priorities simultaneously
  • Must be willing to travel ~25% of time, as required
  • Bachelor’s degree in Business, Supply Chain Management, or related field, or equivalent work experience, advanced degree is a plus

Benefits

  • Competitive compensation package 
  • Free individual employee medical coverage 
  • Company subsidized dental and vision coverage 
  • Dollar for dollar 401(k) match up to 6% of your salary with immediate vesting 
  • Company-paid Short-Term and Long-Term Disability coverage 
  • Employee Assistance Program to support your wellbeing and mental health 
  • $1500 annual stipend for undergraduate/graduate college courses; $500 annual stipend for continuing education courses/certifications 
  • Free snacks and beverages on-site
  • Brand new, state-of-the-art, tech-enabled work environment in downtown Nashville
  • Flexible/hybrid work culture 

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