At Coretex we believe that technology should be used to build a safer, greener and more productive society. The world’s resources are under increasing pressure - to keep growing, we have got to figure out how to do more with less. Our proprietary technology platform helps organisations run more efficiently and align with complex legislation through intelligent use of data gathered directly from fleet assets.
Coretex has customers all over the globe. Our business is run from offices in New Jersey, San Diego, Auckland, and Sydney. We have ambitious growth plans that will see us further expand operations over the coming weeks, months and years. Help us build that reality.
Come and join our team at Coretex as a TSC Technical Support Specialist! This is an level 1 customer support role with a fantastic opportunity for you to build your career.
We are looking for a TSC Technical Support Specialist that will provide technical support to internal and external customers to resolve issues and answer questions regarding proprietary software and hardware. This includes answering, evaluating and prioritising incoming telephone, email and in person requests, identifying the priority status of a case based on customer feedback and the nature of the problem and applying knowledge to address customer questions and resolve issues The role is all about servicing customers, taking full ownership of the case and being the technical ‘go to’ person.
To succeed in the role you will be motivated, eager ,quick to learn, able to multitask and passionate about solving customer problems; in return we will provide training and onboarding. Above all you will be a strong communicator with the ability to build customer relationships. The role will be shift work in a 24x7 environment which are rostered well in advance.
This is a fantastic opportunity to grow your career and make an impact that matters. Are you ready to help us build our new reality?
Coretex is an equal opportunities employer. We appreciate diversity and are committed to creating an inclusive environment for all employees.