ROLE DESCRIPTION

Job Title

Operations Officer

Business Location

Lagos, Nigeria

Full/Part Time

Full Time

Reporting Line

Managing Director

Language requirements

English

Required No. of Candidates for the Role

1

 

Job Purpose
Cordros Registrars Limited needs an Operations officer who will handle the day-to-day operations of the business. A professional, who understands the registrars business and the financial services industry.

Objectives of this role:

  • To handle the day-to-day operations of the Registrars Business


Responsibilities   

  • Ensure timely and error-free regulatory reports
  •  Ensure adequate record keeping - Client's and company records
  • Drive 90% of service offerings using technology
  • Demonstrate sound judgment and a high degree of competence in execution leading to a customer satisfaction rating of at least 90%.
  • Prospecting new business
  • Clients Onboarding


Job Requirements


Education 

  • A minimum of bachelor's degree in relevant disciplines such as Business Administration, Management Sciences
  • MSc and MBA will be an added advantage

Work Experience

  • Minimum of 3-4 years experience in the same or similar role.
  •  Prior experience within the Financial Services and Registrars Business

Key Knowledge and Skills    

Knowledge
The incumbent must have proficiency knowledge in the following areas:

  • Good knowledge of Microsoft Office suites.    
  • Must be able to handle a fast-paced environment and be able to make informed decisions.    
  • Knowledge of the tenets of a Registrar Business.


Skills
The incumbent must demonstrate the following skills:

  • Excellent analytical, evaluative, and problem-solving abilities    
  • Ability to multitask and manage time effectively.    
  • Ability to work under pressure and take initiative    
  • Results driven.   

Behavioral Attributes

  • Adaptable, flexible, and able to thrive on challenges whilst handling a multitude of tasks and responsibilities    
  • Self-motivated with drive, energy and initiative.    
  • Integrity, honesty and total commitment to the requirement to maintain client confidentiality.    
  • A team player, who is willing and able to assist the team in meeting and exceeding its objectives.    
  • Excellent communication and interpersonal skills.    
  • Expected to display an appreciable measure of emotional intelligence.

 
Working Relationships    

Internal
Relationship managers, Finance team, Legal & compliance team and other colleagues within the Cordros group.

External
Clients.


Work Cycle    

Hours/Days the incumbent is required to work
•    Monday – Friday (8:00 am – 5:00 pm)
•    Flexible working schedule is also available i.e. remote work


Physical Requirements        

                              None    Moderate    Extensive
Lifting Required       X           
Computer use                          X    

 

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