Coherent Path is the email marketing calendar company for top retailers that are seeking to transform their email program into a modern, data-driven channel focused on revenue.

Our company's machine-learning solution empowers retailers with the relevant themes and categories they should feature in today’s campaigns while continuously learning to inform the campaigns of tomorrow. By creating an optimized email diet that caters to each customer's evolving tastes and moods, Coherent Path’s software helps retailers quickly engage with and cross-sell to customers and promote strategic product categories while reducing email fatigue. Coherent Path has offices in Boston and Toronto.

We are looking for a talented Lead Site Reliability Engineer to take ownership of all things infrastructure and deliver a highly scalable, performant, and available platform that our portfolio of applications can rely on. There’s lots to do and lots to learn, so we hope you are also a fast learner who can grow with Coherent Path as we build the future of email marketing!

Responsibilities

  • Own SLOs/SLIs across all services and applications to provide metrics to the development teams and facilitate continuous improvement
  • Work together with the engineering team to improve CI/CD pipeline with a focus on successful deployment of services and applications
  • Drive improvements in the infrastructure, ensure that all the infrastructure can be consistently reproduced with Terraform
  • Maintain Incident Playbooks and ensure that a consistent process is followed to guarantee a rapid response
  • Enforce regular Infrastructure Security Audits, drive automation where appropriate
  • Continuously improve user experience as it relates to deployment and delivery
  • Optimize Production and lower environments and infrastructure through monitoring and automation
  • Drive platform management and capacity planning discussions
  • Assist with setup and deployment of new services as needed
  • Relentlessly eliminate false positive alerts
  • Perform application load testing/scalability
  • Participate in an on-call rotation to provide rapid response to critical issues in production

Requirements

  • 2+ years in a lead role
  • 4-7 years in a SRE or related role
  • Intellectual curiosity and a strong desire to learn
  • Problem solving skills, including the ability to disaggregate complex problems and incrementally implement solutions
  • Great communication skills to lead post-incident reviews, writing client-facing communication
  • A passion to efficiently support always-available applications
  • Able to multitask, prioritize, and manage time efficiently
  • Write and review application code: Python/TypeScript/JavaScript
  • Experience with Django web framework
  • Experience with configuration management and infrastructure deployment using Terraform 
  • Experience with monitoring and visualization tools like Prometheus and Grafana
  • Experience with deployment, logging, monitoring, securing services on GCP, AWS cloud providers
  • Experience with containerization and deployment automation tools: Docker, Kubernetes
  • Experience writing, maintaining, optimizing CI/CD pipelines
  • Experience with databases
  • Experience with Linux
  • Experience using Git

Nice to Have

  • Experience setting up an Application Platform Monitoring tool (New Relic, Datadog, Splunk, Dynatrace, etc.)
  • Write and review application code: Elixir

Apply for this Job

* Required

  
(File types: pdf, doc, docx, txt, rtf)
  
(File types: pdf, doc, docx, txt, rtf)


Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Coherent Path’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.


Form CC-305

OMB Control Number 1250-0005

Expires 05/31/2023

Voluntary Self-Identification of Disability

Why are you being asked to complete this form?

We are a federal contractor or subcontractor required by law to provide equal employment opportunity to qualified people with disabilities. We are also required to measure our progress toward having at least 7% of our workforce be individuals with disabilities. To do this, we must ask applicants and employees if they have a disability or have ever had a disability. Because a person may become disabled at any time, we ask all of our employees to update their information at least every five years.

Identifying yourself as an individual with a disability is voluntary, and we hope that you will choose to do so. Your answer will be maintained confidentially and not be seen by selecting officials or anyone else involved in making personnel decisions. Completing the form will not negatively impact you in any way, regardless of whether you have self-identified in the past. For more information about this form or the equal employment obligations of federal contractors under Section 503 of the Rehabilitation Act, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition.

Disabilities include, but are not limited to:

  • Autism
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, or HIV/AIDS
  • Blind or low vision
  • Cancer
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or hard of hearing
  • Depression or anxiety
  • Diabetes
  • Epilepsy
  • Gastrointestinal disorders, for example, Crohn's Disease, or irritable bowel syndrome
  • Intellectual disability
  • Missing limbs or partially missing limbs
  • Nervous system condition for example, migraine headaches, Parkinson’s disease, or Multiple sclerosis (MS)
  • Psychiatric condition, for example, bipolar disorder, schizophrenia, PTSD, or major depression

1Section 503 of the Rehabilitation Act of 1973, as amended. For more information about this form or the equal employment obligations of Federal contractors, visit the U.S. Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.