Description

ConvertKit is a powerful marketing platform built for creators, by creators. We help creators grow and monetize their audience with ease. For coaches, YouTubers, authors, podcasters, and other creatives, there isn’t a better marketing hub to rely on to grow audiences, automate email marketing, and sell digital products - all within one platform. More importantly, there isn’t a team more committed to helping creators earn a living.

We’re on a mission to help creators earn $1 billion using our creator marketing platform. We have always been 100% independent and 100% remote. We are proud to have built a product that our customers love, and we look for people who have enthusiasm and belief in our mission, vision, and values to join our team.

The ConvertKit culture is one where emotional intelligence is valued, radical candor is encouraged, and where everyone works together to uphold a set of shared team principles.

 

The Role

As an administrative assistant you will be a key member of the office of the CEO, and responsible for providing administrative support to the CEO, the CEO’s Executive Assistant, and the Chief of Staff.

You will be helping to ensure that our CEO works efficiently and effectively by collaborating with the CEO’s Executive Assistant on a variety of projects, managing and streamlining current and future systems, and providing support with communication, scheduling, reporting, and more. 

This is an excellent opportunity for someone with previous experience as an executive or administrative assistant for companies that are fast paced. You thrive with autonomy and are particularly good at building systems, managing moving schedules, and building strong relationships. You’re highly empathetic, able to understand the needs of others and proactively meet those needs without being asked.

You will also be responsible for running the front desk at the podcast studio and managing all the video and podcast production needs of the creators using the studio.

Responsibilities

  • Book travel, including proactive research and planning for meetings with customers, colleagues, and other strategic connections for the CEO.
  • Work with the EA to the CEO to manage the CEO’s email inbox, including sorting, categorizing, and drafting emails on behalf of the CEO.
  • Work with the EA to the CEO to manage the CEO’s calendar and optimize the schedule of the CEO to create more focused work time. 
  • Work at and manage the downtown Boise podcast studio space.
  • Manage schedule for podcast studios, welcome guests in person.
  • Assist podcast creators with video production and technical support as needed.
  • Assist the EA to the CEO with internal scheduling and coordination for the team for important events like Craft + Commerce annual conference, team retreats, executive in-person reviews, and board meetings.
  • Work with the EA to the CEO on special projects as needed.
  • Create systems for the office of the CEO to organize and track work, communicate tasks, and keep track of follow ups.
  • Understand the top priorities of the CEO and help manage schedules and daily workflows to optimize for those priorities.
  • Get mail from Boise PO Box, photograph it and share in Slack, drop off necessary mail items to VP of Ops in Boise or CEO in Boise.
  • Address and drop off monthly birthday and work anniversary cards for CEO to write and send.
  • Assist CEO’s personal brand manager with social media posts and replies.

Requirements/Desired Skills

  • At least 2 years of experience as an executive or administrative assistant or in an equivalent role.
  • Passionate about video production. Experienced in video production or a strong desire to learn it.
  • Thorough experience with scheduling, organization, time management, and travel logistics.
  • Thoughtful, direct, and kind communication skills, both verbal and written.
  • Excellent writing and editing skills.
  • Strong project management skills - you’re not afraid of tight deadlines and you keep your work organized and outcome-focused.
  • Comfort handling confidential and highly sensitive information with discretion.
  • A calm, professional, and approachable demeanor when handling sensitive issues or tricky changes in priority.
  • Comfort making adjustments and changes on the fly with a positive, collaborative attitude.
  • Strong social and emotional intelligence - you enjoy cultivating relationships with all types of people.
  • Adaptable and flexible - you’re comfortable handling miscellaneous projects and duties as needed.
  • Enthusiasm and belief in the ConvertKit mission.

Contract Length

This contract is for 6 months, with the possibility of extending the contract for another 6 months.

Compensation

  • A monthly retainer for 40 hours/week. The pay rate will be between $25-$30 / hour, based on experience.

How to Apply

We know that most people hate interviewing (we relate!). We aim to make it as good an experience as we can, and part of that includes keeping you informed during the process.

Here’s what the full set of steps looks like:

  • Written application
  • A short homework assignment
  • A phone screen with someone on the hiring team
  • A technical interview to assess your technical knowledge and experience
  • An interview with the CEO

 

We’ll keep you informed through every step. To get started, complete this application, including answers to the questions on the next page. We read every single application, and your responses to our application questions help put your experience into context.

ConvertKit is an equal opportunity employer. We value diversity in all of its forms, and we hire the best person we can for each role, no matter your personal background. Research tells us that applicants who are female or non-binary, as well as applicants who are people of color, are less likely to apply for roles they do not feel 100% qualified for. If you think you meet more than 50% of our requirements but fewer than 100% of them, please apply. We’re imperfect communicators, so think of our job postings as the starting point for discussion rather than proof that you shouldn’t apply.

ConvertKit does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.

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