About the opportunity

We are seeking a passionate and creative Sr. Content Architect to collaborate with our customers in developing successful content strategies. Help customers understand how best to align their content with business goals, meet their audience’s needs with the right digital experiences in the proper channels, structure and organize content for optimal discoverability, and manage content operations from creation to delivery. ​​You will play a pivotal role in driving content awareness, adoption, and engagement for both our customers and internal teams by showcasing the strategic importance of content and its impact on business growth and customer satisfaction.

What to expect?

  • Analyze customer goals and target audience to develop tailored content strategies
  • Identify content gaps and opportunities for improvement in a customer’s existing strategy
  • Provide content model recommendations and collaborate with customers to structure their content using tools such as Airtable or Miro
  • Champion user-centered design principles to create content that meets the needs of target audiences
  • Create content and user journey maps to guide content placement and interactions
  • Provide guidance in integrating Contentful with design systems, using tools such as Figma, to ensure design/content consistency and coherence across all touchpoints
  • Collaborate closely with UX designers, developers, and product managers to integrate content seamlessly into the user experience
  • Establish content operations, including workflows and governance, to maintain content quality and consistency
  • Develop and deliver presentations, workshops, and training sessions to educate internal and external teams on content best practices, trends, and industry insights
  • Co-develop engagements and learning courses related to content – such as content strategy, content operations, authoring experience, orchestration, and scaling content – that our Professional Services and Learning Services teams can deliver to customers

What you need to be successful?

  • At least 7+ years of proven experience as a Content Architect or similar role, ideally with a portfolio showcasing successful projects.
  • Skilled in Information Architecture, Content Modeling, Object-Oriented UX, Wireframing, UX Writing, Content Operations, Workflows & Governance, Product Design, Design Systems and User Journey Mapping
  • Capability to create content models and design content operations workflows using tools like Airtable or Miro
  • Proficiency in content management systems (CMS), SEO tools, and analytics platforms
  • Experience in building omni-channel content strategies spanning multiple brands, geolocations, or products
  • Experience personalizing digital experiences
  • Demonstrated ability to deliver customer experiences in ecommerce or marketing via web or mobile channels that increased customer engagement  
  • Strong communication and presentation skills, with the ability to effectively convey complex concepts to both technical and non-technical audiences
  • Self-motivated and able to work independently with minimal supervision
  • Familiarity with Contentful is a plus

Apply now and become a Sr. Content Architect, shaping the way our customers create, distribute, and promote content for maximum impact.

What's in it for you?

  • Join an ambitious tech company reshaping the way people build digital experiences
  • Full-time employees receive Stock Options for the opportunity to share ownership and the success of our company
  • We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, education days, and volunteer days
  • Access to our Employee Assistance Program (EAP) for information, support, discussion, and counseling for life’s challenges
  • Use your personal education budget to improve your skills and grow in your career. Join a free German class or one of our many internal learning initiatives!
  • Use your physical fitness budget to get away from your desk and support your physical wellness
  • Enjoy a full range of virtual events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties 
  • A monthly phone/internet stipend and phone upgrade reimbursement after 2 years
  • Plus, Contentful socks! And other amazing swag as part of company events. Oh yeah!
#LI-Remote #LI-JE1

Who are we?

Contentful is the leading content platform that powers digital experiences for over 30% of the Fortune 500 companies and thousands of global brands. Our platform unifies content in a single hub, structures it for use in any digital channel and integrates seamlessly with hundreds of tools through open APIs. It lets developers and content creators work in parallel, increasing team efficiency and happiness. Companies such as Shopify, Staples, Atlassian, Electronic Arts, Chanel, Roche, Vodafone use Contentful to build their mobile and web products, voice-controlled apps and more. 

We’re growing rapidly and we have secured over $330 million in funding from top-tier partners such as Tiger Global, Sapphire Ventures, Salesforce Ventures, General Catalyst and Benchmark.

More than 750 people from 70 nations contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver and distributed around the world.

Everyone is welcome here!

“Everyone is welcome here” is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences and are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We invite you to apply and join us!

If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know.

Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information such as bank account numbers, identification numbers, etc through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reaching out to us at security-esk@contentful.com with any information you may have.

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