ConnectWise is an industry and Global leading software company with over 3,000 colleagues in North America, EMEA and APAC. As a community-driven software company dedicated to the success of technology solution providers, our suite helps over 45,000 of our partners manage their businesses better, sell more efficiently, automate service delivery, and remotely control technology so they can consistently deliver amazing customer experiences.
Our company is powered by our connections, our colleagues, and our community. And, we accept all kinds.
Game-changers, innovators, culture-lovers—and humankind.
We invite discovery and debate. We recognize key moments as milestones.
We see you and value you for your unique contributions. Our inclusive, positive culture lays the foundation to ensure every colleague is valued for their perspectives and skills, giving you the choice of how YOU make a difference.
Curious? Read this opportunity to learn how YOU can make a difference at ConnectWise!
General Summary:
The Principal Security Lead is responsible for responsible for providing security solutions, project and process
management, and partner satisfaction tracking. This role works in partnership with the Security Services teams to
provide architecture and roadmaps for incorporating infrastructure security devices.
Essential Duties and Responsibilities:
- Establishes operational plans for the Security team
- Develops and implements new products, processes, standards, and/or operational plans that will have an
- impact on the achievement of functional results
- Provides support to the Security Services teams, with a high attention to detail
- May require communication with ConnectWise leadership
- Coordinates the delivery of security services among different program activities
- Identifies and evaluates the security risks associated with program activities and take appropriate action
- to control the risks
- Assists in the creation and execution of security solutions strategies across partners, vertical
- diversification, and leadership initiatives including KPIs, project timelines, and resource requirements
- Assists with cultivating social impact, social enterprise investments/relationships, and alignment with the
- organization's product development strategy
- Engages key stakeholders through presentations, reports, and serves as a point of contact for the Sales
- Team within the Security Services team
- Works closely with internal stakeholders to initiate, manage and elevate relationships with potential and
- existing partners, especially marketing, programs, development, events and communications
- departments
- Enforces compliance and auditing of security policies and procedures
Knowledge, Skills, and/or Abilities Required:
- Ability to manage large projects and processes independently with limited supervision
- Recognized expert in applicable work area
- Ability to situationally adapt and understand new technology/processes as per business partner requirements
- Professional presence suitable for interaction in meetings, in-person, or via email
- Excellent presentation and communication skills
- Ability to think critically with strong problem-solving skills
- Excellent analytical and problem-solving skills
- Strong understanding of the Managed Service Provider and Managed Security Service Provider industries
- Strong knowledge of cybersecurity controls and frameworks
- Ability to manage competing priorities while delivering accurate and timely deliverables
Educational/Vocational/Previous Experience Recommendations:
- Bachelor’s degree in related field or equivalent business experience
- 8+ years of relevant experience
- Experience with Managed Threat Detection (MDR) and Security Information and Event Management
(SIEM) solutions
- Experience with Information Security and Data Privacy compliance such as GDPR, HIPAA, CMMC, etc.
• Preferred: Information Security certifications such as Security+, SSCP, etc.
Working Conditions:
- Onsite/Hybrid/Remote depending on location
- 0-10% travel may be required
ConnectWise is an Equal Opportunity Employer, dedicated to building a diverse and inclusive workforce and providing a workplace free from discrimination and harassment. ConnectWise provides equal employment opportunities to all employees and applicants without regard to race, ethnicity, color, religion, age, sex (including pregnancy), sexual orientation, gender, gender identity or expression, ancestry, national origin, citizenship status, physical or mental disability, genetic information, military/veteran status, marital status, familial or parental status, or any other characteristic or status protected by applicable federal, state and local laws.
The statements above are intended to describe the general nature and level of work being performed by individuals assigned to this job. Other duties may be assigned as needed. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job and/or to receive other benefits and privileges of employment. If you need a reasonable accommodation for any part of the application and hiring process, please contact us at talentacquisition@connectwise.com or 1-800-671-6898.
