ConnectWise is the world's leading software company dedicated to the success of IT Solution providers. As a company our vision is to power a thriving IT ecosystem that transforms what's possible for SMBs. How we do this is by empowering IT solution providers with unmatched software, services, and community to achieve their most ambitious vision of success

ConnectWise provides a work environment where each colleague is valued for their perspectives, skills and talents, is treated respectfully, can communicate openly and is encouraged to develop to their full potential as a contributor to the success of the company and the communities we serve. We value our colleagues and offer a competitive benefits package including medical, retirement investment plans, flexible time away, community volunteer opportunities, master’s assistance program and colleague recognition programs.    


ConnectWise is seeking a Hands-on Engineering Manager with a strong technical background in modern technologies and experience in leading technology transformation initiatives.  The ideal candidate should have a strong technical background and excellent leadership skills. This role will require a passion for software engineering, a focus on delivering high-quality products, and experience in mentoring and leading teams.

The Manager of Software Engineering is responsible for leading a global team of entry level to experienced professionals focused on designing, developing, and delivering high-quality software products. This role supports the management and coordination of resources and processes to deliver successful software releases, while participating in defining strategy and driving technology transformation initiatives that deliver on organization’s vision and goals.

Our Global Engineering team works in the following Tech Environment:

Languages: .net, python, go lang, java, javascript, typescript

Frameworks: .NET core, spring, react, mui

Cloud Platform: AWS, Azure

Runtime: Docker, kubernetes, ecs, eks, ec2

Databases: Postgres, SQL server, Cassandra, MongoDB, DynamoDB, Document DB, Snowflake, ElasticSearch

IDEs: VS Code, IntelliJ, Visual Studio

Others: Kafka, S3, SQS, Trino, Sage maker

Essential Duties and Responsibilities:

  • Sets goals and objectives for team members for achievement of operational results.
  • Supervises support and/or professional level colleagues.
  • Ensures policies, practices, and procedures are understood and followed by direct reports, customers, and stakeholders.
  • Leads and prioritizes the daily activities of the team.
  • Manages, mentors, and coaches to develop a collaborative and dynamic team while building positive relationships across the organization. 
  • Coordinates cross-functional communication to align on initiatives and strategies to drive efficiency.
  • Maintains a deep understanding of programming and coding fundamentals, architecture, and design in multiple languages.
  • Manages multiple, dissimilar deliverables and trains others on deliverables as needed.
  • Drives technology transformation initiatives, working with cross-functional teams to identify and implement new technologies, frameworks, and tools that can improve the team's productivity and efficiency.
  • Ensures that the team follows software development best practices, including coding standards, code reviews, automated testing, and continuous integration and deployment.
  • Stays up to date with emerging technologies and software development.
  • Recommends new tools, processes, and practices that can improve the team's productivity and efficiency.
  • Leads the technical design and architecture of software products, ensuring that they are scalable, maintainable, and meet the needs of the business.
  • Presents technology transformation plans and progress reports in a clear and concise manner to leadership cross-functionally.

Knowledge, Skills, and/or Abilities Required:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Exceptional leadership and customer service skills
  • Willingness to work in a team environment.
  • Strong organizational skills to give the team direction.
  • Expertise with a variety of the field's concepts, practices, and procedures
  • Professional presence suitable for interaction in meetings, in-person, or via email
  • Strong computer skills as well as excellent verbal and written communication skills
  • Strong creativity and latitude skills
  • Strong knowledge of programming languages and software basics
  • Strong knowledge of relevant software development tools including version control, build processes, debuggers, and test frameworks.
  • Organized, detail-oriented, self-motivated, and willing to develop professionally.
  • Strong analytical and problem-solving skills, with ability to understand complex algorithms.
  • Familiarity with cloud technologies such as AWS, Azure, or Google Cloud Platform
  • Strong technical skills in one or more programming languages such as Golang, Java, Python, .NET, or JavaScript.
  • Strong understanding of how a Managed Service Provider (MSP) operates from a business standpoint.
  • Ability to lead and manage multiple priorities and/or projects simultaneously with sufficient efficiency and quality.

Educational/Vocational/Previous Experience Recommendations:

  • Bachelor’s degree in related field or equivalent business experience
  • 5+ years of relevant experience
  • 2+ years of managerial experience
  • Experience leading technology transformation initiatives, including the adoption of new technologies, frameworks, and tools
  • Experience with software development best practices such as Agile, Scrum, and Kanban
  • Experience with frameworks such as React, Angular, Vue.js, or Node.js.

Working Conditions:

  • Onsite/Hybrid/Remote depending on location.
  • 0-20% travel may be required. 

ConnectWise is an Equal Opportunity Employer, dedicated to building a diverse and inclusive workforce and providing a workplace free from discrimination and harassment. ConnectWise provides equal employment opportunities to all employees and applicants without regard to race, ethnicity, color, religion, age, sex (including pregnancy), sexual orientation, gender, gender identity or expression, ancestry, national origin, citizenship status, physical or mental disability, genetic information, military/veteran status, marital status, familial or parental status, or any other characteristic or status protected by applicable federal, state and local laws.

The statements above are intended to describe the general nature and level of work being performed by individuals assigned to this job. Other duties may be assigned as needed. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job and/or to receive other benefits and privileges of employment. If you need a reasonable accommodation for any part of the application and hiring process, please contact us at or 1-800-671-6898.

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