Weekly outpatient therapy isn't always enough, and a trip to the ER isn't the only answer. Patients and their families rely on Compass Health Center when in crisis – every day, we help people overcome depression, anxiety, suicidality, obsessions/compulsions, trauma, chronic pain, and other obstacles in order for our patients to live freely.
About This Role
Compass Health Center is seeking an Associate Director of Adult Virtual Daytime PHP/IOP Program.
This is a full-time position that is Monday through Friday with the specific schedule based on program needs. This will be a fully remote position.
What you'll do
- Assist Program Directors, Senior Director, and SVP in overseeing quality of care in virtual PHP and IOP programs
- Assist Program Directors, Senior Director, and SVP in implementing and adhering to workflows and processes associated with the Compass Key Initiatives
- Manage clinical team of 5-10 group therapists
- Review PowerBI Dashboard regularly to assess progress toward goals and KPIs
- Conduct and document intakes of new patients to the program
- Field calls regarding possible intakes and collaborate with front office staff on scheduling intakes
- Meet with patients individually to assess and chart progress of treatment
- Assess patient’s progress and need for higher level of care, step down or discharge
- Guide discharge planning with treatment team to ensure continuity of care
- Provide virtual and phone coaching to parents and patients
- Engage in frequent communication and collaboration with team members via rounds, Aura notes, emails, and ongoing communication
- Coordinate care with patient’s outside providers via telehealth platform, phone and email to ensure continuity of care
- Provide virtual group, individual, and family therapy, as needed
- Aid in crisis management
- Ensure that all documentation and data are tracked/completed in an accurate and timely manner
- Oversee initial and continuing insurance needs of patients through frequent communication with Utilization Review Team
- Provide clinical supervision for staff working toward licensure, as approved by Program Director
- Support Program Director in assessing team needs and facilitating adult-specific professional development
- Ensure that all adult program activities are aligned with Compass values and mission statement
- Support virtual Adult team in ensuring that issues related to liability/ethics (e.g., mandated reporting, patient complaints) are addressed quickly and appropriately
- Ensure that virtual programs adhere to all policies and procedures
- Effectively coordinate with other Compass programs and departments
- Coordinate community outreach (ex: provide trainings, cultivate referral sources, conduct tours)
- Actively engage in Adult virtual program development and expansion
- Participate in interviews with Program Director, as needed
- Meet with Program Director on a regular basis for supervision/consultation
- Support Program Director, Senior Director, and SVP with projects related to new state expansion and launch of new programs
Who you are
- Licensed Doctorate Level Psychologist or Masters Level Clinician
- Clinical experience conducting assessments, individual, family or group therapy experience
- Knowledge and experience of group dynamics utilizing Cognitive Behavioral Therapy (CBT) and Dialectical Behavior Therapy (DBT), as well as other empirically supported treatments.
- Experience with patients in crisis
- Program development and implementation experience
- Experience supervising therapists, both licensed and seeking licensure
- Excellent time management
- Ability to juggle multiple demands simultaneously in a fast paced and changing environment
We know job descriptions can be intimidating, so if this sounds like an opportunity for you, please don't hesitate to apply!
Who We Are
Compass Health Center is a recognized leader in crisis-level mental health, bringing passion, connection, and patient-centered care to the Partial Hospitalization and Intensive Outpatient space (PHP/IOP). Based in Chicagoland, we serve hundreds of patients every day, ranging from ages 5 through adulthood, in our onsite facilities or through our flourishing virtual programming. Compass fills a critical gap between outpatient and inpatient care through an intermediate level of Behavioral Healthcare.
A few more things we want you to know: our values are super important to us, and hopefully will be to you, too. Cultural humility, teamwork, continuous improvement, connection, patient centered care, passion, innovation, and agility should be your power sources. Joining Compass is an opportunity to feel fulfilled through a joint mission towards healing our communities.
Benefits & Perks
We know that you will be dedicated to your purpose here. We look at that investment as a two-way street. We are proud to offer plenty of space for growth, and opportunities to pursue continuous development within our organization.
For eligible positions, our other benefits include: comprehensive medical/dental/vision plans, 401k program with company matching, generous PTO (including competitive parental leave after 1 year of employment), and continuous training through CEU seminars and volunteering opportunities.
What’s Next?
Compass is committed to cultivating diverse and dynamic teams who exude passion for their craft, so whether or not you check all the boxes, we encourage you to apply – we’d be grateful to hear from you!
