Weekly outpatient therapy isn't always enough, and a trip to the ER isn't the only answer. Patients and their families rely on Compass Health Center when in crisis – every day, we help people overcome depression, anxiety, suicidality, obsessions/compulsions, trauma, chronic pain, and other obstacles in order for our patients to live freely.
About This Role
We are seeking a Mental Health Professional to support our Adult programs. This role will be a blend of direct patient interaction and general administration work, ensuring that the programs are running smoothly. If you are passionate about providing your patients with exemplary care, while being sensitive to their individual psychiatric conditions, you would be a great fit on our team.
Introduced as our newest site in 2021, our state-of-the-art facility at Oak Brook is modern, bright, and creates an inviting therapeutic space for both patients and employees alike.
What You'll Do:
- Provide support for the learning environment – be present in group therapy rooms, assist with supervised study, assist patients with check-in for program
- Help manage crisis situations and support patients as they gain emotional regulation
- Communicate patient progress with team.
- Chart progress of patients; complete all incident reports thoroughly and within 24 hours
- Check and respond to daily emails, voicemails and EMR messages.
- In collaboration with team, aid in development of individualized behavioral plans and contracts.
- Engage in frequent communication and collaboration with team members
- Check and respond to daily emails, voicemails and EMR messages
- Ensure safe patient transitions from room to room; setting up and cleaning the group therapy rooms
- Set up rooms for supervised study and complete attendance logs
- Maintain organizational systems
- Maintain patient privacy at all times
- Phone communication with patients/parents in non-crisis situations
- Bringing patients to/from lobby when they arrive and need to leave at off-times
- Provide supervision to patients throughout the day
- Administrative tasks such as data entry, attendance, and general paperwork
- Ensure program is equipped with appropriate supplies
- Email correspondence with parents (sending invites for parent meetings, etc.)
- Support with supervised study and lunch if applicable
- Participate in professional development activities
- Other responsibilities as assigned
Who You Are:
- Experience working with adults
- Ability to quickly establish rapport with adults
- Excellent time management and organizational skills, including the ability to juggle multiple demands simultaneously in a fast paced and changing environment
- Excellent communication skills, both written and verbal
- Ability to maintain patient privacy at all times
- Bachelor’s Degree – preferred
We know job descriptions can be intimidating, so if this sounds like an opportunity for you, please don't hesitate to apply!
Who We Are
Compass Health Center is a recognized leader in crisis-level mental health, bringing passion, connection, and patient-centered care to the Partial Hospitalization and Intensive Outpatient space (PHP/IOP). Based in Chicagoland, we serve hundreds of patients every day, ranging from ages 5 through adulthood, in our onsite facilities or through our flourishing virtual programming. Compass fills a critical gap between outpatient and inpatient care through an intermediate level of Behavioral Healthcare.
A few more things we want you to know: our values are super important to us, and hopefully will be to you, too. Cultural humility, teamwork, continuous improvement, connection, patient centered care, passion, innovation, and agility should be your power sources. Joining Compass is an opportunity to feel fulfilled through a joint mission towards healing our communities.
Benefits & Perks
We know that you will be dedicated to your purpose here. We look at that investment as a two-way street. We are proud to offer plenty of space for growth, and opportunities to pursue continuous development within our organization.
For eligible positions, our other benefits include: comprehensive medical/dental/vision plans, 401k program with company matching, generous PTO (including competitive parental leave after 1 year of employment), and continuous training through CEU seminars and volunteering opportunities.
What’s Next?
Compass is committed to cultivating diverse and dynamic teams who exude passion for their craft, so whether or not you check all the boxes, we encourage you to apply – we’d be grateful to hear from you!
