Common is a global residential manager making city living easier for renters through the thoughtful use of technology and design. Common delivers exceptional experiences for thousands of residents across coliving, microunits, and traditional apartments. Founded in 2015, they are the preferred choice for residents looking for stress-free city living from a trusted brand, and for real estate owners seeking reliable, above-market returns.
It’s an exciting time to be part of Common’s team. With over 18,000 units signed and under development and over $110 million in global venture capital investment, Common is expanding its reliable, renter-first property operations to 22 cities across the world.
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About the Role
Common is looking for a reliable Concierge who can handle a variety of tasks, while also delivering a high level of customer service. The Doorman will be the face of Common for members and guests at the property addressing member inquiries as they come up. The ideal candidate for this position has a positive attitude and is dedicated to making each member's experience within the building as pleasant as possible.
Greet members and guests at the property
Organize the mail and packages room
Assist members with key fob assignment and help with lockouts
Ensure member lounges are kept tidy through daily cleaning
Basic building upkeep, i.e. replace light bulbs and batteries
Assist with member requests
Perform other duties as assigned
1+ years of experience in hospitality or customer service
Excellent interpersonal, time management, project management & communication skills
An extreme level of empathy and ability to connect with people from all walks of life
Ability to balance a passion for making people happy while setting expectations
Impeccable organization, attention to detail, and ability to handle high volume and manage your own time using technology to help you stay organized
Ability to think critically about how our team can continually improve the member experience
Rotating evenings, weekends, and holidays are expected